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  • City surroundings
  • Twin beds

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About Krystal Cancun

  • Panoramic Caribbean Sea views

    Wake up to breathtaking vistas of turquoise waters from select rooms and suites, featuring private balconies designed for ultimate relaxation.

  • Lagoon-style oceanfront pool

    Relax in the expansive outdoor pool complex featuring a built-in hot tub, waterfall features, and a convenient swim-up bar.

  • Interactive Ayami Teppanyaki show

    Immerse yourself in a culinary performance at the Asian-inspired Ayami restaurant, featuring skilled chefs and fresh sushi specialties.

  • Comprehensive wellness sanctuary

    Unwind at the full-service spa offering traditional massages, a sauna, and a steam room for a complete restorative experience.

  • Tranquil cove-style beach access

    Enjoy one of Cancun's most swimmable shorelines, where a natural breakwater ensures calm, clear waters perfect for families and snorkeling.

  • Prime Punta Cancun peninsula setting

    Experience the best of the Hotel Zone with a beachfront stay within walking distance of the iconic Coco Bongo and vibrant nightlife district.

  • Altitude Tower premium experience

    Upgrade to the Altitude Tower for exclusive access to a private lounge, dedicated concierge service, and a secluded infinity pool area.

  • Dedicated kids' club and playground

    Ensure younger guests stay entertained with supervised activities, a dedicated children's pool, and a secure outdoor play area.

  • Smart wristband room keys

    Enjoy the convenience of waterproof wristbands that serve as your room key and resort identification, allowing for a hands-free stay.

Krystal Cancun is a 4-star hotel with a prime beachfront location, offering Altitude Tower suites with ocean views and exclusive lounge access. It features multiple pools, including adults-only and kid-friendly options, and is steps from Cancun's nightlife, including Coco Bongo. Guests can access a comprehensive spa with massage, hot tub, and sauna, and choose from six dining options and five bars. The hotel has a review score of 8.2 based on over 37,000 reviews, with location, atmosphere, and service highlighted positively by guests.

This summary was created by AI and might not be 100% accurate.

Rooms

  • Standard Room, 1 King Bed, City View

    • 1 1 King Bed
    • Sleeps 2
    • 344 sq ft

  • Krystal Club with Balcony Ocean View, Two Double Beds

    • 1 2 Double Beds
    • Sleeps 4
    • 366 sq ft

  • Luxury Double Room, 2 Double Beds, Balcony, Ocean View

    • 1 2 Double Beds
    • Sleeps 4
    • 344 sq ft

  • Krystal Club with Balcony Ocean View, King Bed

    • 1 1 King Bed
    • Sleeps 2
    • 366 sq ft

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Price trend

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Reviews

8.2
Very good
based on 38,820 ratings from top 
sites
sites

Review summary

Summarized by AI from 1,000+ reviews

This hotel is a vibrant beachfront retreat ideal for families, couples, and sightseers seeking both relaxation and entertainment. Its excellent location directly on one of Cancún's most beautiful beaches provides stunning ocean views and convenient access to lively nightlife and shopping. The property boasts impressive swimming pools and highly praised specialty restaurants, particularly the Japanese and Italian options, which offer delicious dishes and engaging chef shows. Guests consistently highlight the attentive, friendly, and exceptionally helpful staff who go above and beyond to ensure satisfaction. For a truly enhanced experience, consider booking a room on a higher floor for the best views.

Rated above average for Cancun

Guest reviews

Excellent40%
Very good20%
Good16%
Fair10%
Poor14%

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Wellness

  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna

Property amenities

  1. Business center
  2. Café
  3. Nightclub
  4. Entrance hall/lobby

For children

  1. Childcare
  2. Playground
  3. Kids' club
  4. Kid meals

Room amenities

  1. Bathtub
  2. Shower
  3. Ironing board
  4. Openable windows

Sports facilities

  1. Golf course
  2. Fitness
  3. Surfing
  4. Diving

Hotel theme/type

  1. Convention hotel

Hotel characteristics

  1. Family friendly

Location

Highlight
Prime Punta Cancun peninsula setting
Experience the best of the Hotel Zone with a beachfront stay within walking distance of the iconic Coco Bongo and vibrant nightlife district.

Distance from Krystal Cancun

Cancun:9.3 km

Cancun Underwater Museum:12.3 km

Cancun International Airport:16.9 km

Explore nearby attractions

Property info

Paseo Kukulcan Km 9 lotes 9 y 9 A, 77500, Cancun, Mexico

Frequently Asked Questions about Krystal Cancun

  • Is there a pool area at Krystal Cancun?

    Yes, Krystal Cancun offers 2 pool areas.

  • Are pets allowed at Krystal Cancun?

    No, Krystal Cancun doesn’t allow pets.

  • Is parking available at Krystal Cancun?

    Yes, Krystal Cancun provides Parking for guests.

  • What time is check-in and check-out at Krystal Cancun?

    Check-in at Krystal Cancun is available from: . Check-out time is by .

  • Where is Krystal Cancun located?

    Krystal Cancun is located in Paseo Kukulcan Km 9 lotes 9 y 9 A, 77500, Cancun, Mexico.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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