Roots Chew Hotel

This hotel offers a unique blend of vintage charm and modern comfort, making it a memorable stay in Tainan. Its prime location in a lively district, surrounded by abundant food options and close to major attractions, is consistently highlighted as its greatest asset. Guests also frequently praise the attentive staff and the inviting sixth-floor lounge, which provides a tranquil space for relaxation. The hotel is an excellent choice for sightseers and foodies eager to explore the city's culinary scene and cultural landmarks. Couples and families will find the spacious and well-designed rooms accommodating for their needs. To enhance your experience, consider taking advantage of the complimentary coffee and snacks in the serene sixth-floor lounge, and if sensitive to noise, it may be beneficial to request a room away from potential disturbances.

Facilities & Amenities
The hotel features a highly praised sixth-floor lounge that serves as a comfortable and inviting common area for guests. This space is well-equipped with a coffee machine offering complimentary espresso and freshly ground beans, along with biscuits and snacks, making it an ideal spot for relaxation or informal gatherings. Guests also appreciate the availability of books that can be borrowed for in-room reading. While the hotel provides quality toiletries from a local brand, some guests noted that not all rooms consistently include them, advising travelers to prepare their own. Feedback on Wi-Fi connectivity is mixed; while some found it adequate, a significant number of guests reported that the connection was weak, unstable, or frequently disconnected, which could be an inconvenience for those relying on it for work or entertainment.

Cleanliness & Room Comfort
Most guests found the rooms to be clean and well-maintained, often describing them as spacious and tastefully decorated with a modern twist. However, some reviews noted instances of wear and tear, dust, or less thorough cleaning, particularly in bathrooms or on carpets in common areas. Opinions on bed comfort are mixed; while many found the beds very comfortable, a notable number of guests described them as rock hard or very firm, which may not suit all preferences. A significant recurring concern is noise levels; guests frequently reported thin walls, leading to audible water flow from adjacent rooms, neighboring conversations, and occasional machine or engine sounds at night. In-room amenities include good water pressure and effective air conditioning. Some rooms feature a bidet and a capsule coffee machine. However, some guests experienced issues with inconsistent hot water supply, dim lighting, and a lack of storage cabinets. Housekeeping frequency was also a point of mixed feedback, with some guests needing to request fresh towels or replenishment of supplies.

Dining & Food Quality
The hotel does not provide on-site breakfast or any in-house dining facilities, which some guests noted as a drawback, especially given the price point. Consequently, there is no feedback available regarding food quality or restaurant atmosphere within the hotel premises. However, this is largely mitigated by the hotel's exceptional location, which places guests within immediate walking distance of numerous highly-rated food streets and eateries. Guests consistently highlight the convenience of having an abundance of local snack stalls, restaurants, and cafes right outside the hotel's doorstep, including famous areas like Guo Hua Street and Yong Le Market. This allows guests to easily explore Tainan's renowned culinary scene and enjoy diverse dining experiences throughout their stay.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest advantages, placing guests within easy walking distance of Tainan's most popular food streets, including Guo Hua Street and Yong Le Market, as well as numerous attractions and shopping areas. Guests appreciate the convenience of having a 7-Eleven and a laundromat directly opposite the hotel. Public transportation is also readily accessible, with bus stops just around the corner providing easy routes to various districts, including Anping. While the hotel is a short bus or taxi ride from the main train station, its immediate surroundings offer a vibrant and accessible environment for exploration. Parking is a notable point of feedback; the hotel does not provide its own parking, and street parking can be challenging. However, a paid parking lot is conveniently located nearby, offering a viable option for guests traveling by car, though some found the cost to be a consideration.

Staff & Service
The staff at the hotel generally receive high praise for their friendliness and helpfulness, with many guests highlighting their willingness to assist with inquiries about the city and provide local information. The check-in and check-out process is often described as seamless and efficient, and guests appreciate the option to store luggage before check-in or after check-out. However, some guests reported issues with staff availability at the front desk, particularly late at night or during certain daytime hours, leading to delays in service or concerns about security. A recurring point of feedback concerns housekeeping services; many guests noted that daily room cleaning was not standard or was limited to only emptying bins and changing towels, requiring active requests for replenishment of supplies or more thorough cleaning. Additionally, a language barrier was occasionally reported, with some staff members having limited English proficiency, which could pose communication challenges for international visitors.

Additional Information
The hotel is notably housed in an older building that has undergone a thoughtful renovation, blending its historical character with modern design elements to create a unique and appealing atmosphere. This approach gives the property a distinctive charm that many guests appreciate. For families traveling with young ones, the hotel offers specific children's amenities, including a bathtub and a small stool, which are highly valued for making stays more comfortable and convenient. A particular comfort highlighted by some guests is the presence of a warm toilet seat, a thoughtful detail that enhances the bathroom experience, especially during cooler periods. To maintain a serene environment for all occupants, the hotel enforces a quiet hours policy, kindly requesting guests to be mindful of noise levels after 10 PM. This proactive measure aims to mitigate potential disturbances, acknowledging the building's inherent sound characteristics.