Southern View Hotel Pattani

The hotel's extensive renovation has transformed it into a modern and comfortable destination, particularly notable for its comprehensive meeting and event facilities. This makes it an ideal choice for business travelers attending seminars or conferences, as well as groups seeking well-equipped venues. The hotel also appeals to budget-conscious travelers due to its affordable pricing and families who appreciate the spacious room layouts. Guests consistently highlight the hotel's commitment to providing a quiet and peaceful atmosphere, making it suitable for those seeking relaxation away from the city bustle. To enhance your stay, it is advisable to confirm if your room is part of the newly renovated sections for the most modern experience, and be aware that while the hotel offers tranquility, dining options directly nearby might be limited, so planning ahead for meals is recommended.

Facilities & Amenities
The hotel is well-equipped with a strong focus on meeting and event facilities, making it a popular choice for seminars, training sessions, and banquets. Guests frequently mention the availability of numerous meeting rooms and a notable auditorium, though some suggest improvements like multiple screens for better visibility and an upgrade to the WiFi system to support more users and faster data transmission. A convenient coffee shop or cafe is located on the ground floor, providing easy access to beverages and snacks, which many guests appreciate. While some reviews mention the presence of a spa and swimming pool, these are not consistently highlighted. The hotel generally offers free Wi-Fi in rooms, along with a TV and refrigerator, though some found these amenities to be of a basic standard.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms as neat, fresh, and well-maintained, contributing to a pleasant stay. The spacious rooms are a recurring positive, often noted as being comfortable and suitable for families, with some even featuring a living room and dressing space. Most guests find the beds comfortable, ensuring a restful night's sleep. However, feedback on room condition is mixed; while many rooms appear newly renovated, some guests observed that the furniture looks old in parts, and the overall decor can be industrial or "hoxton chic." A notable concern for some guests is the bathroom, with reports of a musty smell or the water having an odor similar to rust or being slightly brackish, suggesting a need for water quality improvement. One isolated incident mentioned a cockroach, but the issue was promptly resolved by staff.

Dining & Food Quality
Feedback regarding dining at the hotel is varied, with a significant number of guests noting that breakfast is not included with their stay, or that it is simply not offered. For those who did experience the hotel's culinary offerings, the food quality receives mixed reviews; some guests describe the food as "ok," while others enthusiastically praise specific dishes, such as a "crispy chicken salad," as "extremely delicious." The hotel does feature a restaurant and a coffee shop on-site, providing convenient options for meals and beverages. However, a few guests reported difficulty reaching the restaurant or coffee shop by phone, indicating potential issues with service responsiveness. Overall, while the hotel provides dining facilities, guests should be prepared for the possibility of no breakfast and a range of experiences regarding food taste and service.

Location & Accessibility
The hotel's location is frequently described as being on the outskirts of town or a little far from the city center and main attractions, which contributes to a notably quiet and peaceful atmosphere appreciated by guests seeking relaxation. While this distance means it's not ideal for walking to tourist spots, many find the overall transportation convenient for reaching their destinations. A significant advantage highlighted by numerous guests is the availability of a very large parking lot, offering ample and comfortable parking space, which is a considerable benefit for those traveling by car. Some guests noted that the road leading to the hotel can feel secluded, especially after sunset, and that navigating to the hotel might involve making a U-turn, suggesting a need for careful navigation.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness, with many guests describing them as lovely, kind, and accommodating. Reviewers frequently highlight the excellent service provided from the moment of check-in, noting that staff are often smiling and willing to assist with various requests, including problem-solving. Housekeeping is also commended for their efficiency, with one instance of a room change being promptly handled. However, feedback is not uniformly positive; some guests experienced less welcoming interactions, specifically mentioning that counter staff could improve their smiles or that reception staff were unfriendly and uncommunicative. There were also isolated reports of lost items that staff were unable to locate, and some difficulty reaching the hotel's restaurant or coffee shop by phone, indicating areas where service responsiveness could be enhanced.

Additional Information
For guests concerned about safety, the hotel is frequently mentioned as a secure and reassuring option, particularly given its past. Following a significant incident several years ago, the hotel underwent extensive renovations and has notably improved its security system, making guests feel safe during their stay. The hotel is also recognized for its suitability for Muslim guests, offering facilities for banquets and seminars, though some noted that the prayer room might be located far from guest rooms. A practical detail for all guests is the requirement to pay a deposit upon check-in, which is refunded upon departure. Additionally, some guests mentioned the presence of live music or a band playing in the evenings, offering entertainment until late hours.