Super OYO 89640 Hotel Pelangi Marang

The hotel serves as a highly convenient and budget-friendly base, particularly for island-hoppers heading to Pulau Kapas, given its direct walking access to the jetty. Its central location is a significant draw, placing guests within easy reach of the Marang Market, various shops, and local eateries. Many guests appreciate the spacious rooms and the generally friendly staff who contribute to a pleasant stay. This makes the hotel an ideal choice for short-stay guests and families seeking practical and affordable accommodation before or after their island adventures. To ensure a smooth experience, guests are advised to confirm all payment details and potential additional charges upon check-in, as some have reported discrepancies. Additionally, those sensitive to noise should be aware of the lively market activity, especially on certain mornings.

Facilities & Amenities
Guests find the hotel's basic amenities sufficient for a short stay, though some common conveniences are noted as absent from individual rooms. While there is no electric kettle or mini-fridge in the rooms, a hot and cold water dispenser is conveniently available in the lobby, which many guests appreciate. The hotel offers free parking, which is a significant advantage, especially for those leaving their vehicles while visiting Pulau Kapas. Wi-Fi is available, though some guests reported issues with connectivity, particularly in rooms further from the reception. The TV reception can also be inconsistent. There is no lift, meaning guests with mobility issues or heavy luggage should be aware that rooms may require climbing stairs. An iron is available in a common area for guest use.

Cleanliness & Room Comfort
Feedback on room comfort and cleanliness is generally positive, with many guests describing the rooms as spacious and adequately clean, ensuring a restful night's sleep on comfortable beds. However, some guests noted that the bathroom condition can be quite dated, with issues such as peeling paint, low water pressure, clogged drains, and a lack of proper mirrors or locks on doors. Occasional reports of mosquitoes and a lingering smell in some rooms were also mentioned. While air conditioning is typically effective, some units were described as dusty. Despite these points, the overall sentiment is that the rooms offer reasonable comfort for the price, especially for those who are not overly particular about minor imperfections.

Dining & Food Quality
The hotel does not provide its own dining services or breakfast, but its strategic location compensates for this. Guests highly appreciate the easy access to a wide array of local food stalls and the bustling Marang Market, both within walking distance. This allows visitors to experience authentic local cuisine, particularly for breakfast and other meals. Many reviews highlight the convenience of finding various food options, including traditional dishes and even fast food options like KFC and McDonald's, all nearby. The proximity to these eateries ensures that guests have ample choices for their dining needs throughout their stay.

Location & Accessibility
The hotel's central location is consistently highlighted as its strongest asset, making it exceptionally convenient for various activities. It is just a short walk to the Marang Jetty, serving as an ideal base for those embarking on trips to Pulau Kapas. The hotel is also within easy walking distance of the Marang Market, various shops, and the bus station, providing excellent accessibility to local amenities and transportation. Guests enjoy the river view and sea view from certain areas, adding to the appeal. The availability of ample parking further enhances its convenience for travelers arriving by car.

Staff & Service
The staff at the hotel generally receive positive remarks for their friendliness and helpful service. Guests often commend their willingness to assist with requests, such as addressing TV issues or accommodating early check-ins when possible. The check-in process is typically described as smooth and efficient. However, some guests have reported issues regarding payment transparency, specifically concerning additional charges not initially reflected in online bookings, leading to some frustration. There were also isolated incidents of staff entering rooms or issues with management regarding refunds for water supply interruptions, though these appear to be less common. Overall, the staff strive to provide a welcoming environment.

Additional Information
Guests should be aware of certain hotel policies and potential situations that may arise during their stay. There have been recurring comments about additional charges or taxes requested upon arrival that were not clearly communicated during the initial online booking process, particularly for OYO reservations. Some reviews mention a no food or drink policy within the rooms. While rare, there have been instances of water supply interruptions in the area, which can temporarily affect the hotel. Guests have also noted difficulties in obtaining receipts for their stays, which can be problematic for business travelers needing to claim expenses. The hotel is situated near a market, which can lead to noise levels during market days, particularly in the mornings.