Twenty Nine Hotel

The hotel's strategic location in the heart of town, offering easy access to local amenities and eateries, is a defining characteristic, making it an ideal choice for short-stay travelers and sightseers looking to explore the area. Many guests find the hotel offers good value for money, appreciating its convenience and the overall comfort provided. The spacious family rooms are a particular highlight, providing ample space for larger groups, which makes the hotel well-suited for families. While the hotel generally receives praise for its cleanliness, some guests have noted inconsistencies in room upkeep. Staff interactions are mostly positive, though some suggest room for improvement in friendliness. To ensure a comfortable stay, it is advisable to inspect your room upon check-in and be prepared for potential noise, as some areas of the hotel may not be entirely soundproof.

Facilities & Amenities
The hotel provides a range of basic facilities & amenities to ensure a comfortable stay for guests. A lift is available, offering convenient access to all floors. Wi-Fi is generally accessible, though some guests noted issues with TV signal and functionality, with screens sometimes displaying incorrect colors or remotes not working. The rooms are equipped with essential toiletries, a kettle, and complimentary drinking water. However, several guests reported problems with the air conditioning not functioning effectively or the water heater not providing sufficiently hot water. Some also mentioned the absence of a fridge in the rooms and occasional issues with the soap dispenser. While these basic amenities are present, their consistent functionality appears to be a recurring concern for some visitors.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is somewhat mixed, though many appreciate the overall spaciousness. Most guests found their rooms to be clean, with some specifically praising the clean family room options. However, some reviews highlighted issues such as dust particles on walls, spider webs, yellow spots on beds and towels, and even roaches. The beds are generally described as comfortable and large, contributing to a restful sleep. Despite the spaciousness, some rooms were noted to have a lack of furniture or feature dirty chairs and cracked and stained walls. Noise can be an issue, as the thin walls mean rooms are not very soundproof, leading to disturbances from outside or adjacent rooms. Additionally, some bathrooms were reported to have slippery toilet tiles, posing a safety concern.

Location & Accessibility
The hotel's location is consistently highlighted as one of its strongest assets, receiving overwhelmingly positive feedback from guests. Situated in a strategic place in the middle of the town, it offers exceptional convenience for exploring the local area. Guests appreciate its proximity to various amenities, with many restaurants and shops easily accessible within walking distance. Its position near the main road and its super big signage make it easy to find and navigate to. This ideal placement makes it a practical choice for those visiting relatives nearby or simply looking for a base from which to explore the town's offerings without needing to travel far. The accessibility to food places and a supermarket further enhances the convenience for visitors.

Staff & Service
The staff at the hotel generally receive positive remarks for their friendliness and helpfulness, contributing to a welcoming atmosphere. Many guests specifically praised the staff during check-in for being very accommodating and efficient, ensuring a smooth start to their stay. While some interactions were noted as merely 'okay,' others highlighted instances of 'A-plus' service, particularly from night shift personnel who were described as highly satisfying and attentive. There was an instance where a room was initially assigned before being cleaned, but the issue was promptly resolved with a room change, demonstrating a commitment to guest satisfaction. Overall, the team is seen as responsive and willing to assist, making the check-in and check-out process straightforward and hassle-free for most visitors.