Yonago Washington Hotel Plaza

The hotel's prime location directly opposite Yonago Station is its most significant advantage, making it an ideal choice for various travelers. Guests consistently highlight exceptional staff service, comfortable beds, and a highly-rated breakfast as top features that enhance their stay. This hotel is particularly well-suited for business travelers seeking convenience and efficiency, sightseers looking to explore the city with easy access to public transport and local attractions, and families who appreciate the spacious beds and accommodating policies for children. To ensure a comfortable stay, guests should be aware that the air conditioning system is centrally controlled, which can lead to rooms being too warm during transitional seasons, and it's advisable to inquire about parking in advance due to limited on-site availability, as spaces can be scarce and sometimes inconveniently located. The hotel's commitment to cleanliness and its welcoming atmosphere further contribute to a positive experience for most visitors.

Facilities & Amenities
The hotel provides a range of convenient facilities and amenities to enhance the guest experience. Many appreciate the on-site laundry facilities, noting them to be clean and effective, though some found the dryers to be less powerful, requiring multiple cycles. Guests consistently praise the ultra-rapid Wi-Fi connection, with some even mentioning Wi-Fi 6, ensuring seamless internet access throughout their stay. In-room amenities typically include a refrigerator, electric kettle, mug and glasses, and slippers, contributing to a comfortable stay. The hotel also offers an amenity bar in the lobby, allowing guests to select necessary items like DHC toiletries, tea packs, instant coffee, and leaf tea, which is a thoughtful and eco-friendly approach. Additionally, ice machines and vending machines are available for guest convenience, providing easy access to refreshments.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with many praising the overall cleanliness and hygienic environment. The beds receive mixed feedback; while many guests report them to be comfortable, providing a good night's sleep, some found the mattresses or pillows to be too hard or of subtle quality, occasionally requiring extra towels for comfort. Room size also varies in guest perception, with some finding them adequately spacious, while others describe them as small or narrow. A significant recurring issue is the air conditioning system, which is centrally controlled and often leads to rooms being uncomfortably warm, especially during transitional seasons, as individual temperature adjustment is not possible. Some guests resorted to opening windows, which occasionally led to smoke fumes entering the room. Noise levels are also mixed; some rooms are noted for their quietness, with minimal sound from adjacent rooms, while others report noticeable noise from neighbors or the corridor, including loud door movements. The bathroom cleanliness is generally good, though some older fixtures, drainage issues, or occasional mold have been noted.

Dining & Food Quality
The hotel's dining options, particularly the breakfast, receive considerable attention from guests. Most guests highly praise the breakfast quality, describing it as delicious and a highlight of their stay, often featuring local specialties. Guests can typically choose between a Japanese or Western set menu, rather than a buffet, which many appreciate for a more relaxed dining experience. Refills for rice and miso soup are often available, and the coffee is frequently noted as excellent. The breakfast venue on the top floor offers pleasant views, enhancing the meal. However, some guests found the breakfast to be less impressive or just average, with a few expressing disappointment over the quality of certain items like fish, or the lack of fresh produce. The hotel's restaurant, Ginza, is also mentioned for serving delicious local cuisine, with staff accommodating requests for specific seasonal dishes, contributing to a memorable culinary experience for those who dine there.

Location & Accessibility
The hotel's location is consistently highlighted as one of its strongest assets, being situated directly in front of Yonago Station and accessible within a minute or two on foot. This prime spot offers exceptional convenience for travelers arriving by train and provides easy access to the airport. The surrounding area is bustling with activity, featuring a wide array of restaurants and bars within easy walking distance, making it convenient for evening meals and entertainment. Guests also appreciate the proximity to shopping options, including Aeon Mall and Trial, which are within walking distance. However, parking receives mixed feedback; while the hotel offers an adjacent tower parking facility, spaces are often limited, and it can be inconvenient or full, sometimes requiring guests to use more distant or less accessible affiliated lots. Some guests found the parking fees to be high, while others noted the helpfulness of staff in guiding them to available spots, including accommodating motorcycles.

Staff & Service
The hotel staff consistently receives high praise for their helpfulness and attentiveness, significantly contributing to a positive guest experience. Many guests describe the staff as friendly, kind, and polite, noting their willingness to go above and beyond, such as assisting with finding clinics for unwell guests or accommodating special requests like early departures. The check-in process is generally described as smooth and efficient, though a few guests reported minor confusion or delays, particularly with newer staff members. Staff are also commended for their problem-solving skills, quickly resolving issues like room changes due to water leaks. While housekeeping is generally seen as maintaining cleanliness, some guests noted noise from cleaning activities in the corridors during their stay. Overall, the staff's commitment to providing excellent service, including their efforts to communicate with international guests, is a recurring theme in reviews.

Additional Information
Beyond the standard offerings, the hotel incorporates several unique aspects that guests appreciate. Despite its age, frequently mentioned in reviews, the hotel is consistently noted for its well-maintained facilities and overall cleanliness, suggesting a commitment to upkeep. The hotel promotes an eco-friendly approach through its amenity policy, allowing guests to select only the toiletries they need from a lobby bar, and offering an ECO card with a stamp system that rewards guests with a QUO card after multiple stays. While some reviews indicate mixed experiences with soundproofing, many guests report a quiet environment with minimal noise from adjacent rooms, contributing to a peaceful stay. The hotel also demonstrates flexibility by accommodating specific needs, such as providing motorcycle parking in covered areas when available, which is a thoughtful service for touring guests.