Guests appreciate the affordable rates combined with the high-quality facilities and services provided by the hotel.
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Guests consistently praise the hotel's cleanliness and the fresh, inviting scent throughout the rooms.
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Each room is equipped with a kettle, iron, hairdryer, and toiletries, ensuring a convenient and comfortable stay.
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Guests appreciate the strong water pressure in the showers, providing a refreshing and enjoyable bathing experience.
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The staff is consistently praised for their excellent service, helpfulness, and customer-friendly approach.
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The hotel provides dedicated parking spaces for guests, although availability may be limited during peak hours.
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Explore local attractions like Kelantan Golf & Country Club (4.5 km) and Handicraft Village (5.4 km) from this convenient location.
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The hotel prioritizes guest safety with CCTV surveillance and key card access for added security and peace of mind.
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Enjoy convenient access to Sultan Ismail Petra Airport, located just 5 km from the hotel, simplifying travel plans.
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This AI summary is just meant to provide a quick overview. Consider checking important info with the property.
The hotel consistently receives high praise for its exceptional cleanliness and spacious rooms, creating a comfortable and inviting atmosphere for guests. A distinctive signature feature is its strong emphasis on being Muslim-friendly, thoughtfully providing amenities such as prayer space and toilet slippers, which is deeply appreciated by many. Its strategic location near the city center and airport makes it an excellent choice for solo travelers seeking convenience and value, as well as transit travelers looking for a comfortable stopover. Budget-conscious travelers will find the hotel offers remarkable value for money, while couples can enjoy a quiet and relaxing stay. For families, the spacious rooms are a plus, though some facilities might be considered lacking for younger children. To enhance your experience, consider requesting a room away from the main road to minimize potential noise, and be aware that parking can be limited, especially for larger vehicles.
Facilities & Amenities
Guests frequently commend the hotel for its well-maintained facilities, which contribute significantly to a comfortable stay. Many appreciate the presence of a COWAY water dispenser, providing convenient access to filtered drinking water. The hotel features an elevator, though some guests note it can be quite small or that certain rooms are in walk-up sections without lift access, which can be challenging for those with heavy luggage or mobility issues. Rooms are generally well-equipped with essential amenities such as a small fridge, cupboard, table, and hairdryer. While Wi-Fi is available, some guests experienced it as unstable. Additional conveniences include CCTV for security and a dedicated shoe cabinet, adding to the overall guest experience.
Cleanliness & Room Comfort
The hotel consistently earns high marks for its cleanliness, with guests frequently highlighting the spotless condition of both the rooms and toilets. Rooms are generally described as spacious, offering ample room for movement and prayer. The comfortable beds and pillows contribute to a restful night's sleep, complemented by good water pressure in the showers. Many appreciate the thoughtful provision of toilet slippers and a wudu pipe in the bathroom, catering to Muslim guests. While the air conditioning is typically efficient and cold, a few guests reported it was not cold enough. Some rooms may experience street noise due to the hotel's location on a main road, and a few isolated instances of mosquitoes or dusty floors were noted. Most rooms are well-equipped with a coffee maker, but some guests noted the absence of an iron in every room or a lack of space for toiletries in the bathroom.
Location & Accessibility
The hotel's strategic location is a significant advantage, placing guests conveniently close to the city center and within a short 10 to 15-minute drive from the airport. Its position on a main road ensures easy access and visibility, with many guests appreciating its proximity to various amenities. Surrounding the hotel, guests can find numerous restaurants, mini markets, and convenience stores like 7-Eleven, along with a self-service laundromat, Econsave, Subway, Tealive, and several banks, making daily errands and dining options readily available. While the location is generally praised, some guests noted that the parking area is limited and can be quite a squeeze for larger vehicles. The hotel's main road frontage can also lead to noise from passing vehicles, particularly at night.
Staff & Service
The hotel staff consistently receives glowing reviews for their friendliness, helpfulness, and courteous demeanor. Guests frequently highlight their responsiveness and willingness to accommodate requests, contributing significantly to a positive stay. The check-in process is often described as quick and smooth, reflecting the staff's efficiency and professionalism. Many guests appreciate the staff's professionalism and their consistently smiling and welcoming attitude, making them feel valued from arrival to departure. Their attentiveness ensures that guests feel well-cared for, from providing assistance with luggage to addressing any concerns promptly. The staff's commitment to providing excellent service is a recurring theme, with many guests expressing their satisfaction and intention to return due to the positive interactions they experienced.
Additional Information
Guests frequently commend the hotel for its robust security measures, including extensive CCTV coverage throughout the premises and a card access system required to enter the lobby, ensuring a safe and secure environment for all. The hotel is widely regarded as budget-friendly, consistently offering excellent value for the price, making it an attractive option for various travelers. A unique and highly appreciated aspect is its strong Muslim-friendly policy, evident in the thoughtful provision of prayer mats and specific bathroom features like a wudu pipe and toilet slippers. While most rooms are accessible via an elevator, some sections of the hotel are walk-up only, which can be a consideration for guests with mobility challenges or heavy luggage. The hotel also provides thoughtful amenities such as a shoe cabinet outside rooms, adding to guest convenience and maintaining cleanliness within the accommodations.
No, Assalam Hotel doesn’t offer pool areas.
No, Assalam Hotel doesn’t allow pets.
Yes, Assalam Hotel provides Parking, Accessible parking for guests.
Assalam Hotel is located in LOT 1566 JALAN PENGKALAN CHEPA, 15400, Kota Bharu, Malaysia.
Assalam Hotel Nearby attractions include Siti Khadijah Market, Sultan Ismail Petra Airport, Pantai Cahaya Bulan, Handicraft Village and Craft Museum.
The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.