Double H Boutique Hotel

The hotel offers a distinctive and memorable stay, characterized by its aesthetic and modern design, often likened to a Japanese-inspired boutique experience. Guests consistently highlight the hotel's exceptional cleanliness, its highly strategic location, the overall comfort of its rooms, and the consistently friendly and helpful staff. This makes it an ideal choice for a diverse range of travelers, including sightseers keen to explore local attractions, business travelers seeking convenient access to amenities, couples looking for a cozy and stylish retreat, and families who appreciate the unique room configurations, such as those featuring bunk beds. To enhance your stay, it is recommended to inquire about rooms with windows if natural light is preferred, and to be aware that while parking is available, it can be busy. The hotel's central position makes it easy to access numerous shops and dining options on foot.

Facilities & Amenities
Guests appreciate the comprehensive range of facilities and amenities provided for their convenience. The hotel offers free Wi-Fi in every room, ensuring guests can stay connected. Common areas are well-equipped with a water dispenser and a freezer for shared use, along with an iron and ironing board for guest laundry needs. The presence of a lift/elevator makes access to all floors easy, and CCTV surveillance provides a sense of security. Each room is furnished with a Smart TV offering access to Netflix and YouTube, a kettle with cups for tea and coffee, and a hairdryer. Thoughtful additions like a prayer mat and a UV sanitizer are also noted. The 24-hour front desk ensures assistance is always available, and guests often receive a complimentary laundry bag, adding to the overall convenience.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with guests frequently commending the spotless condition of both the rooms and the bathrooms, noting the absence of any dirt or stains. Room comfort is enhanced by comfortable mattresses and soft pillows, ensuring a restful sleep. The air conditioning is generally reported as cold and effective. However, a recurring theme is the small and limited room space, which some guests find challenging, particularly for activities like prayer, as dedicated space is often lacking. Some rooms also lack a window, and the only mirror is located in the bathroom, which can be inconvenient. While the water pressure is generally good, a few guests have noted it can be low. Minor issues like a small sink, toilet bowl cover problems, and the absence of a hanger in the bathroom are occasionally mentioned.

Location & Accessibility
The hotel's strategic location is a significant advantage, placing guests within easy reach of numerous attractions and essential amenities. It is conveniently situated near popular spots like Pasar Payang and the local bridge, making it ideal for exploring. Guests particularly appreciate its immediate proximity to Mydin Mall, which is often described as being directly opposite or just a two-minute walk away. The surrounding area boasts a wealth of shops and food outlets, including Watsons, Hari2, Bask Bear, and Pizza Hut, all within walking distance. This ensures easy access to daily necessities and diverse dining options. The hotel also offers good accessibility to transportation, being approximately 10 minutes from the airport and 20 minutes from the town center. While parking is generally available and often described as easy, some guests note that it can be crowded or challenging during peak times, as there is no dedicated reserved parking.

Staff & Service
The hotel's staff and service consistently receive glowing reviews, with guests frequently highlighting the exceptional helpfulness and friendliness of the team. The receptionist staff, in particular, are praised for their welcoming demeanor, constant smiles, and ease of interaction, making the check-in and check-out processes smooth and pleasant, even for late arrivals. Guests appreciate their attentiveness and willingness to provide information and assist with various requests, such as accommodating late check-outs or offering complimentary room upgrades when available. The efficiency of the cleaning services is also noted, contributing to the overall positive impression of the hotel's upkeep. Many guests describe the staff as mindful and sweet, creating a warm and inviting atmosphere that significantly enhances the guest experience.

Additional Information
Guests should be aware of a few additional details to ensure a comfortable stay. Some rooms do not include an in-room mini-fridge or chiller, which might be a consideration for those wishing to store cold beverages or snacks. While the rooms are well-equipped, some guests have noted a limited number of power outlets, which can be inconvenient for charging multiple devices simultaneously. For guests sharing a room who are not couples, the glass bathroom door design has raised some privacy concerns. Additionally, a few guests have pointed out that the peephole cover in their room needed fixing, and there were isolated comments about a soft platform next to the bed that might require reinforcement. These points are minor but worth noting for future improvements.