Horizon Hotel Kota Kinabalu, Malaysia - www.trivago.com.my

Horizon Hotel Kota Kinabalu (Kota Kinabalu, Malaysia)

Horizon Hotel Kota Kinabalu (Kota Kinabalu, Malaysia)

About Horizon Hotel Kota Kinabalu

A central Kota Kinabalu property, Horizon Hotel Kota Kinabalu offers guests good access to the city’s ferry terminal and jetties as well as Suria Sabah and Centre Point Sabah shopping complexes. The modern units at £hotelname offer both city and sea views as well as an array of amenities, including plasma TVs, rain showers and Wi-Fi as well as complimentary yukatas and sarongs. Guests can enjoy the skyline of Kota Kinabalu and beyond from this hotel’s sixth floor swimming pool and sky spa. In addition to numerous meeting rooms and conference spaces, the property also offers concierge services and rental car assistance. Room service is available at this accommodation, but this property’s three on-site eateries – Deco Café & Grill, Pastria and The Asian Restaurant – offer an array of international, European and Far Eastern cuisine, respectively. The historic Atkinson Clock Tower, the island’s oldest building, is located approximately a ten-minute walk from this hotel.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Jalan Pantai, Locked Bag 2084, 88999, Kota Kinabalu, Malaysia

Rating overview

8.1
trivago Rating Index based on 1581  reviews from:
  • Location
    Excellent  9.1 / 10
  • Rooms
    Very good  8.0 / 10
  • Service
    Very good  8.1 / 10

Positive Reviews

positive:

Spacious, modern rooms, sea views

In the overall sense, the accommodation on offer at this central Kota Kinabalu hotel received solid reviews. Many found their stays to be decidedly comfortable, with guests praising the overall modern ambience of their spacious rooms. True to its name, those staying on upper floors were pleased to find that this property offers panoramic views of the adjacent bay.

positive:

Good location, handy for sea and shopping

This property was popular with guests because of its proximity to the city's numerous jetties and ferry terminal. In fact, for many, this accommodation proved to be a handy base from which to explore the multiple islands which comprise Sabah's Tunku Abdul Rahman National Park. For guests who preferred shopping to sailing, the property's proximity to several shopping malls provided easy access to retail therapy.

positive:

Accommodating staff, good shuttle service

Guests report that they enjoyed a consistently good level of customer service here. In addition to being welcoming and accommodating to the needs of their guests, many also noted that they were responsive and reactive to any problems raised. Finally, in terms of amenities, this property's shuttle service was praised for its convenience.


Negative Reviews

negative:

Housekeeping could be improved

Housekeeping proved to be problematic here. Indeed, many guests reported less than clean rooms and dirty sheets as well as hair on pillows.

negative:

Loose wires and fixtures

The overall finish of rooms left a lot to be desired. Loose wires, plugs, sockets and fittings were noted by a high number of guests.

negative:

Slow Wi-Fi and repetitive breakfast

The Wi-Fi was one final point of contention, with numerous guests reporting that this service was intermittent at best. The breakfast selection here was also found to be repetitive.


All amenities

Hotel facilities
  1. Business centre
  2. Express check-in
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Wellness / Spa
  1. Sauna
  2. Hydrotherapy
Room facilities
  1. Shower
  2. Ironing board
  3. Openable windows
  4. Television
Sports facilities
  1. Fitness

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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