Aloft New Delhi Aerocity

The hotel is widely recognized for its prime location within the Aerocity hub, offering unparalleled convenience for travelers due to its close proximity to the airport. Guests consistently highlight the exceptional staff service, noting their friendliness, helpfulness, and attentiveness as a defining characteristic of their stay. The hotel also stands out for its spotless cleanliness throughout the property and in the rooms, coupled with comfortable accommodations that ensure a restful experience. Furthermore, the outstanding breakfast spread is frequently praised for its variety and quality, contributing significantly to guest satisfaction. This makes the hotel an ideal choice for business travelers attending conferences or on work assignments, transit passengers seeking a comfortable stopover, families looking for accommodating services, and solo travelers who appreciate a safe and secure environment. To enhance your stay, guests often recommend utilizing the convenient airport transfer service and exploring the diverse dining options available within the vibrant Aerocity area.

Facilities & Amenities
Guests consistently appreciate the range of facilities and amenities available, which significantly enhance their stay. The swimming pool is a popular feature, often described as nice and enjoyable, though some guests noted it could be cold or occasionally undergoing maintenance. A well-equipped fitness center and a relaxing spa are also frequently highlighted, providing opportunities for wellness and rejuvenation. Inside the rooms, guests value the provision of free Wi-Fi, ensuring seamless connectivity, along with thoughtful touches like glass water bottles, built-in universal plug adaptors, and convenient ironing boards. The lobby area offers a welcoming atmosphere, complete with a pool table that provides a casual entertainment option. While the hotel generally offers excellent amenities, a few guests mentioned that the air conditioning in the gym could be quite strong, and some found the design of the "alleys" or passages leading to rooms to be less appealing.

Cleanliness & Room Comfort
The hotel receives consistent praise for its cleanliness and the overall comfort of its rooms. Guests frequently describe the rooms as spacious, well-appointed, and exceptionally clean, contributing to a pleasant and hygienic environment. The comfortable beds and high-quality linens are repeatedly mentioned as ensuring a restful night's sleep, a crucial aspect for many travelers. Bathrooms are generally found to be clean and functional, though a few guests noted minor inconveniences such as a lack of hooks for towels or clothes, or occasionally slippery floors. While the majority of rooms offer a quiet retreat, some guests experienced noise issues, particularly from construction during the day or nightclub music extending late into the night, especially on lower floors. Thoughtful in-room amenities like coffee makers and automatic blackout shades are also appreciated for enhancing guest convenience and comfort.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast buffet, garners widespread acclaim. Guests consistently praise its extensive variety, which includes a rich selection of Indian specialties and diverse international options, often prepared at live cooking stations. The freshness and quality of food are frequently highlighted, with many guests enjoying delicious meals at the main restaurant, Nook, and the specialized Japanese restaurant. The bar areas are also noted for their pleasant atmosphere and service. While the food quality is generally excellent, some guests expressed concerns about the high prices of add-on food and beverage items within the hotel, suggesting that external dining options in Aerocity might offer better value. A few also wished for a wider range of non-spicy continental options for dinner, though the overall culinary experience remains a significant draw.

Location & Accessibility
The hotel's prime location in Aerocity is a standout feature, making it exceptionally convenient for travelers. Situated just minutes away from the airport, it offers easy access for arrivals and departures, often complemented by efficient airport transfer services. Guests appreciate the safe and clean environment of Aerocity, which provides a sense of security. The proximity to the Delhi Metro Station and the Worldmark complex, offering various dining and shopping options within walking distance, further enhances its appeal. This makes the hotel particularly suitable for those on short stays, business trips, or transiting through the city. However, some guests noted that while convenient for travel, the Aerocity area feels somewhat isolated from the traditional cultural experiences of Delhi, being primarily composed of hotels and commercial spaces rather than local attractions.

Staff & Service
The staff at the hotel consistently receives glowing reviews for their friendliness, helpfulness, and attentiveness, creating a welcoming and supportive environment for guests. Many reviews highlight the efficiency of the quick check-in process and the staff's proactive approach in accommodating requests, including flexibility with early check-ins and late check-outs. The housekeeping team is frequently commended for their sincerity, attention to detail, and maintaining the rooms to a high standard of cleanliness. While the majority of interactions are overwhelmingly positive, a few guests reported isolated instances of delayed responses for in-room service requests or minor issues with reception staff regarding booking discrepancies or unexpected charges. Despite these rare occurrences, the overarching theme is one of exceptional hospitality, with staff members going above and beyond to ensure guest satisfaction.

Additional Information
For guests considering a stay, it is important to note a few miscellaneous but recurring points. While the hotel offers a comfortable and high-quality experience, some guests found the prices for add-on services and in-hotel food and beverages to be quite high, suggesting that exploring dining options outside the hotel in Aerocity might offer better value. A small number of guests reported issues with credit card charges or holds, advising vigilance regarding billing. During colder periods, some visitors noted that the hotel's heating system was inadequate, with rooms relying on noisy oil heaters rather than central heating. Although generally safe, one isolated but serious review mentioned a significant security lapse in a dining area. The hotel is often recommended for short stays or business trips due to its airport proximity and corporate amenities, but it may not be ideal for extended family vacations as it lacks dedicated children's play areas or extensive family-oriented activities.