Hotel Banjarmasin International

This hotel is widely recognized for its well-equipped and spacious ballroom and meeting facilities, making it a popular choice for hosting various events and gatherings. Guests frequently commend the staff friendliness and the hotel's strategic central location, which offers easy access to local attractions and dining options. While the dining quality, particularly breakfast, receives positive remarks, the presence of entertainment facilities is a notable aspect, appealing to some guests. The hotel is well-suited for business travelers attending conferences, leisure travelers exploring the city, and families who appreciate the spacious rooms and accommodating service. For an optimal experience, it is advisable to inquire about recently renovated rooms and to clarify parking policies upon arrival.

Facilities & Amenities
The hotel offers a range of facilities that cater to both event-goers and individual guests. Its grand lobby and spacious parking area are frequently highlighted, with the lobby featuring unique architecture. Guests appreciate the convenience of two large lifts for easy access to upper floors and event spaces. The hotel also provides multiple ATMs from various banks, adding to guest convenience. While some guests note that certain facilities appear older and could benefit from more consistent maintenance, the overall sentiment is that the hotel offers a comprehensive set of amenities. However, some feedback indicates that the Wi-Fi can be slow, and a few guests felt the general facilities were not always adequate.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed, with many describing rooms as clean, comfortable, and spacious, featuring cold air conditioning and hot water. Some recently renovated rooms are praised for feeling fresh and modern. However, a recurring concern for a subset of guests involves specific room issues, including dirty beds and sheets, a foul smell, and broken fixtures such as toilets, faucets, showers, and AC units that do not cool effectively. Some rooms were also noted to have broken door hinges or wardrobe doors. In-room amenities typically include a fridge, TV, sofas, and a table, though some guests initially found no coffee or tea provided, which could be requested.

Dining & Food Quality
The hotel's dining experience receives generally positive feedback, particularly concerning breakfast. Many guests describe the breakfast as delicious, complete, and varied, with specific praise for items like fruit ice and soup. The overall food quality in the restaurant is often commended, with some guests highlighting the skill of the chef. However, some reviews mention that the menu can be average or incomplete, and a few snacks might not meet hotel standards. A significant point of contention is the presence of smoking areas within the restaurant, which some non-smoking guests found unpleasant, suggesting a need for better separation.

Location & Accessibility
The hotel's central location is a major advantage, making it highly accessible and convenient for guests. It is situated in the heart of the city, within easy reach of popular landmarks like Duta Mall and Transmart, as well as numerous local food stalls and eateries. This strategic position allows guests to explore the city easily on foot or with short commutes. However, the parking experience is a notable area of concern for many. Guests have reported issues with rude parking attendants, unclear policies regarding re-entry, and being asked to pay for parking even as hotel guests, which some perceived as extortionate.

Staff & Service
The staff at this hotel consistently receive high praise for their friendliness and helpfulness. Many guests highlight the team's accommodating nature, noting their willingness to assist with requests, such as rescheduling bookings or offering alternative room types without extra charges. The service is often described as quick and efficient, from the check-in process to general assistance. Regular guests particularly appreciate the warm, family-like atmosphere fostered by the employees. While the vast majority of feedback on staff is positive, a few isolated reviews mention instances of unfriendliness or issues with receptionists, though these appear to be exceptions.

Additional Information
The hotel holds significant historical significance in the area, often referred to as a "legendary" establishment from its era. It is well-known for its vibrant nightlife and entertainment facilities, including a discotheque, which appeals to some guests seeking evening activities. This aspect contributes to its unique character, though it may not be suitable for all travelers. The hotel is also a popular choice for long stays, with some guests, particularly those on business, choosing it as their regular accommodation due to the consistent service and comfortable environment that makes them feel at home.