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    Hotel Casa del Rio Melaka (Malacca, Malaysia)

    Hotel Casa del Rio Melaka (Malacca, Malaysia)

    About Casa del Rio Melaka

    Commanding a position of pride on the banks of the Melaka River, a short stroll from the heart of old Melaka, the 66-room, 5-star Casa del Rio, a luxury boutique hotel, features meeting facilities, a fitness gym with workout room, a spa, a rooftop infinity pool, water-front dining, free self-parking, and free Wi-Fi. Bright and cheerful with a pleasing earth-tone decor, guest rooms and luxury suites provide all the amenities required for an enjoyable and memorable stay including premium bedding, luxury linens and en suite bathrooms with complimentary designer toiletries. Casa del Rio features a 24-hour multi-lingual reception desk, a concierge service, tour desk and secure luggage storage. Offering river views, dining and drink options include the River Grill, the River Cafe, Bar Rio, and Bar Sol. Room service is available 24-hours. It’s a two-minute walk from the property to famous Jonker Street with shops, cafes, and nightly entertainment.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets (Unavailable)
    • A/C
    • Restaurant
    • Hotel bar(Unavailable)
    • Gym

    Rating overview

    9.1
    trivago Rating Index based on 9271  reviews from:
    • Hotels.com(9.2/10)
    • LocationExcellent  (9.4 / 10)
    • RoomsExcellent  (8.8 / 10)
    • ServiceExcellent  (9.1 / 10)
    • CleanlinessExcellent  (9.3 / 10)
    • Value for moneyVery good  (8.3 / 10)

    Positive Reviews

    positive:

    Brilliant Choice For Business Travelers

    Opulent guest room and suite amenities include contemporary furniture with a work desk, a flat-screen television with satellite channels, iPod dock, DVD player, coffee and tea making facilities, mini fridge, and en suite bathrooms with complimentary toiletries. Upgrade to a suite for a fully equipped kitchenette, lounge area with sofa bed and a balcony with a river view.

    positive:

    First Class Amenities

    Guests note Casa del Rio Melaka is is well maintained, spotlessly clean with everything tidy and in good repair. The guest accommodation feature premium bedding, luxury linens, and a pillow menu to ensure a fine night's sleep. Guests note that they had a enjoyable and memorable stay and will return.

    positive:

    Luxury Retreat

    With stellar spa services, a first-class gym, multiple restaurants and bars, and elegant amenities, Casa del Rio Melaka totally lives up to its fine reputation. The rooms are spotlessly clean and comfortable. Guests comment that they will highly recommend the venue to family, friends and business associates.


    Negative Reviews

    negative:

    Distracted Staff

    Several guests comment that the registration process was slow, noting additional personnel on the desk during busy times would alleviate the problem. Hotel guests comment that the service staff is attentive, accommodating and helpful, however staff seems overworked and distracted, forgetting items in the dining room and delays in guest request responses.

    negative:

    Breakfast Could Be Better

    Guests comment that the breakfast buffet could be better, noting a lack of variety and excessively salty food. Guests comment that a wider selection of fresh fruits would be appreciated, noting they felt the breakfast was overpriced for the quality of food options offered.

    negative:

    Could Be Better For The Price

    Several guests advise that while they had an overall positive experience, the hotel was overpriced. Guests noted they felt that some areas of service could be improved and were dismayed that the pool was cleaned while guest were using the facility, noting that the pool should have been shut down during the night hours for service rather than interrupt times when guests wished to sunbathe and swim.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Gym
    6. Parking
    7. Terrace
    8. Porter service
    9. Pool bar
    10. Outdoor swimming pool
    11. Conference rooms
    12. Non-smoking rooms
    13. Computer with Internet
    14. Restaurant
    15. 24-hour reception
    16. Laundry service
    17. Spa
    18. WiFi in public areas
    19. Room service
    20. 24-hour room service
    21. Concierge
    22. Airport shuttle
    23. Free WiFi in public areas
    24. Infinity pool
    25. Pool
    26. Luggage storage
    27. Housekeeping
    28. Free WiFi
    29. Breakfast
    30. Kids' pool
    31. Safe distance
    32. Response protocol
    33. Online check-in/check-out
    34. New safety protocols
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Ironing board
    2. Openable windows
    3. Television
    4. Electric kettle
    5. Air conditioning
    6. Desk
    7. Sitting area
    8. Safe
    9. Cable TV
    10. WiFi
    11. Free WiFi (rooms)
    12. Coffee machine
    Sports facilities
    1. Pool table
    2. Bike rental
    3. Fitness

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    88, Jalan Kota Laksamana,  75200,  Malacca,  Malaysia
    Telephone: +60(6)2896888 | Fax: +60(6)2896999 | 

    Frequently Asked Questions about Casa del Rio Melaka

    • Is there a pool area at Casa del Rio Melaka?

      Yes, Casa del Rio Melaka offers 2 pool areas.

    • Are pets allowed at Casa del Rio Melaka?

      No, Casa del Rio Melaka doesn’t allow pets.

    • Is parking available at Casa del Rio Melaka?

      Yes, Casa del Rio Melaka provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Casa del Rio Melaka?

      Check-in at Casa del Rio Melaka is available from: . Check-out time is by .

    • Where is Casa del Rio Melaka located?

      Casa del Rio Melaka is located in 88, Jalan Kota Laksamana, 75200, Malacca, Malaysia.

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