Eden54

The hotel is widely recognized for its strategic location, placing guests at the heart of the city's vibrant activity, particularly its close proximity to Gaya Street and Suria Mall. This makes it an ideal choice for budget travelers, sightseers, and short-stay guests looking to explore the area on foot. Many guests highlight the hotel's overall cleanliness, value for money, and the exceptionally friendly staff who contribute significantly to a positive experience. The hotel also offers a cozy, homely atmosphere that appeals to those seeking a more personal touch during their travels. For backpackers and families seeking convenience, the hotel's central position allows easy access to local eateries and attractions. To make the most of your stay, be aware that the hotel does not have a lift, so prepare for stairs if you have heavy luggage. Additionally, if you plan to work from your room, consider the lighting as some guests found it to be dim.

Facilities & Amenities
Guests frequently commend the hotel for its practical and convenient facilities, despite some being a bit dated. A significant highlight is the reliable Wi-Fi, which guests consistently describe as good, excellent, or strong, ensuring seamless connectivity throughout their stay. The hotel provides a welcoming common area or lounge, which some reviews describe as a cozy dining room or a place for socializing, offering a space for guests to relax or even prepare simple meals. In terms of in-room amenities, guests will find basic provisions such as shower cream, shampoo, soap, hairdryers, and complimentary coffee and tea sachets. However, some guests noted the absence of items like toothbrushes and toothpaste. While the overall ambiance is positive, some furniture and fixtures are described as old, dated, or showing signs of wear, indicating a need for updates in certain areas.

Cleanliness & Room Comfort
The hotel receives mixed but generally positive feedback regarding cleanliness and room comfort. Most guests describe their rooms as clean, compact, and cozy, ensuring a pleasant stay. However, a few guests reported minor issues such as finding long hairs on the floor, dust, or stains on sheets and towels, and one mentioned a lingering smell. Despite these isolated comments, the overall impression of cleanliness remains favorable. Guests consistently praise the bed comfort, often describing the beds and pillows as comfortable, thick, and plush, contributing to a restful night's sleep. While the rooms are generally considered comfortable, many guests noted that the room size can be quite compact or small, especially for multiple occupants, though still deemed acceptable for short stays. Some also mentioned the presence of a wardrobe for storage.

Location & Accessibility
The hotel's strategic location is consistently highlighted as one of its strongest assets, placing guests within easy walking distance of numerous key attractions and conveniences. It is notably close to Gaya Street, a vibrant area known for its abundant food options and a popular Sunday market. Guests appreciate the short walk to Suria Mall, providing access to shopping and entertainment. The hotel also offers excellent accessibility to Jesselton Point Ferry Terminal, making it convenient for those planning island-hopping excursions. Additionally, guests will find supermarkets, banks, and other essential shops nearby, including a fruit shop right next to the entrance. While the area is bustling, contributing to its lively atmosphere, guests should be aware that parking is typically paid street parking and can be limited, especially during peak hours.

Staff & Service
The hotel consistently receives high praise for its exceptional staff and service, which many guests consider a significant highlight of their stay. Reviewers frequently describe the staff, including the owner, as incredibly friendly, helpful, and accommodating. Guests appreciate their willingness to assist with various requests, from providing local recommendations to addressing concerns promptly. The hospitality extended by the team creates a welcoming and homely atmosphere, making guests feel valued and well-cared for. Examples of their accommodating nature include allowing early check-ins when possible and being flexible with guest arrangements, such as not charging for an extra person. This personalized and attentive approach significantly enhances the overall guest experience, leading many to express a desire to return.

Additional Information
A notable aspect of the hotel's structure is the absence of a lift, requiring guests to use stairs, particularly to reach the first-floor reception and subsequent room levels. This is an important consideration for guests with heavy luggage or mobility concerns. Regarding room views, reviews indicate that some rooms may face the back wall of an adjacent hotel or a common internal area, rather than offering scenic vistas. Guests with such windows are advised to keep them closed for privacy. While the hotel does not offer its own dining services, it provides a shared kitchenette area where guests can warm food or do simple cooking. Some guests also noted a specific policy regarding the microwave, which may not be available during night hours.