Jana View Condotel MN

The property is primarily characterized by its extremely low price point, which attracts budget travelers seeking affordable accommodation. However, this affordability comes with significant trade-offs, as the hotel is widely described as being in a dilapidated and poorly maintained state, often evoking a haunted or abandoned atmosphere. Many guests found the environment unsettling, especially at night, with some even leaving shortly after checking in due to the eerie ambiance. While it might appeal to adventurous individuals or those with very low expectations, it is generally not recommended for families or guests seeking comfort and modern amenities. Guests should be aware that the property's current condition is a stark contrast to its past, as it was once a five-star hotel. To ensure a more satisfactory stay, it is advisable to manage expectations regarding the property's condition and be prepared for a rustic and potentially unsettling experience.

Facilities & Amenities
Guests frequently reported significant issues with the property's facilities and amenities, reflecting its overall state of disrepair. The swimming pool, while present, was a major point of contention; many reviews noted it was often dirty, empty, or required an additional fee for use, and its surrounding area was often dark and unattended. The lift was frequently out of order, forcing guests to use stairs, which were sometimes described as unpleasant. The lobby and corridors were often poorly lit, dirty, and had unpleasant smells, contributing to the eerie atmosphere. In-room amenities like air conditioning were often malfunctioning, poorly maintained, or lacked remote controls, with some even being linked to the room lights. Water heaters were frequently broken, and refrigerators were reported as dirty or non-functional. Despite these issues, parking was generally available.

Cleanliness & Room Comfort
The cleanliness and comfort of the rooms were consistently highlighted as major concerns by guests. Many reported rooms to be dusty, dirty, and to have unpleasant smells, with some even noting mold on the walls and sticky floors. The bathrooms were a particular source of frustration, with non-functional toilets, leaking sinks, bad odors, and standing water in showers. Bedding was frequently described as unhygienic, with guests finding hairs, stains, and even bloodstains on sheets and pillowcases, which often appeared unwashed or torn. Other in-room amenities like cups, sofas, and slippers were also reported to be dirty or moldy, and many electrical outlets were non-functional. While some guests found the overall location to be quiet, specific incidents of noise from adjacent rooms were reported, impacting sleep quality.

Location & Accessibility
The property's location is frequently described as isolated and quiet, situated away from the main road, which contributes to its perceived eerie atmosphere, especially after dark. The access road leading to the property is often reported to be unlit and surrounded by overgrown vegetation, making nighttime arrivals particularly unsettling. Despite its secluded feel, the property is noted to be relatively close to the town center, offering convenient access to nearby food options. Guests appreciated the green surroundings and hill views from some rooms, providing a natural backdrop. However, the general environment, with many unoccupied units in the condotel, adds to the sense of desolation and contributes to the overall feeling of being in an abandoned place.

Staff & Service
Feedback regarding staff and service was mixed, with some guests reporting helpful and friendly interactions, particularly during check-in. However, a significant number of reviews highlighted issues, including a frequent absence of reception staff, leading to a perceived self-service environment. Guests often experienced unprofessional or rude attitudes from staff when raising concerns about room conditions or requesting assistance. There were instances where staff provided inconsistent information, such as about the availability of the swimming pool, or were unhelpful with refund requests for unsatisfactory rooms. Guests also noted having to retrieve basic items like towels themselves, indicating a lack of proactive service. Overall, many found the service to be disappointing and not up to standard.

Additional Information
A key piece of information frequently mentioned by guests is that the property has transformed from a former five-star hotel into a condotel, with many units now unoccupied, which significantly contributes to its desolate and unsettling atmosphere. This change has led to considerable disappointment for returning guests who remember its past glory. Furthermore, guests consistently reported a notable lack of security guards and general security measures throughout the premises, leading to feelings of unease and vulnerability. The property's overall state often gives the impression of an abandoned apartment building rather than a functioning hotel. Some guests also noted that the main entrance appeared to be incomplete or under ongoing construction, further adding to the disquieting environment.