Miyako City Tsu

The hotel offers a luxurious urban escape, renowned for its large public bath, complete with a sauna and open-air bath, which stands out as a memorable and highly praised amenity, offering guests a unique opportunity for relaxation and rejuvenation. This modern hotel, recently renovated with a stylish and clean aesthetic, consistently receives commendation for its overall cleanliness and the attentiveness of its staff. While some rooms are described as compact, many guests find them comfortable and well-designed. The delicious breakfast is another highlight, contributing significantly to a positive stay. The hotel is well-suited for business travelers seeking a comfortable and efficient overnight stay, sightseers looking for a clean base to explore the city, and couples or families who appreciate modern amenities and a relaxing public bath experience. To enhance your visit, it is advisable to plan your parking arrangements in advance due to potential access complexities, and be aware that external noise, particularly from motorcycles, can occasionally be an issue on certain nights.

Facilities & Amenities
The hotel's large public bath is a significant draw, featuring both an indoor bath and a serene open-air bath, often described as feeling private and offering a view of the night sky. Guests particularly enjoy the sauna and cold bath, with the added thoughtful touch of ice cream and popsicles available in the changing room post-soak. A private elevator provides convenient access to the bath area. While the bath facilities are generally praised, some guests noted minor issues such as a lack of a mirror for shaving in the public bath and occasional weak water pressure in the showers when multiple people are using them. Inside the rooms, guests appreciate the modern convenience of Chromecast compatibility, allowing them to stream content from their devices to the TV. Other amenities include vending machines on each floor and a welcome coffee service in the lobby. However, the refrigerator in the room is noted as being quite small, typically only accommodating a few plastic bottles.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, noting that both the building and rooms are well-maintained and appear newly renovated. Room size receives mixed feedback; while some find the rooms small or compact, particularly for two people, others describe them as spacious enough, especially deluxe twin rooms or those accommodating families. The interior design is often highlighted for making even smaller spaces feel comfortable and not oppressive. Regarding sleep quality, feedback on beds and pillows varies, with some finding the beds comfortable and others describing them as narrow or the pillows as hard. There are also mentions of beds moving easily. The bathrooms are generally reported as clean and well-equipped, featuring deep bathtubs and large shower heads, with some appreciating the spacious washbasin. Noise levels are a concern for some, with reports of motorcycle noise from outside, particularly on Friday nights, and occasional TV sound audible from adjacent rooms, suggesting varying soundproofing. Guests also noted a lack of sufficient bag space in some rooms.

Dining & Food Quality
The hotel's breakfast consistently receives high praise for its deliciousness and quality, often described as a highlight of the stay. While some guests note that the variety of items might not be extensive, the focus on local ingredients and well-prepared dishes is appreciated. The service style for breakfast varies between a buffet and individual plated meals, depending on the number of guests, with the option for refills even with individual service. Popular items include croissants, Ise udon, roast beef (including Matsusaka beef), white fish carpaccio, and a flavorful curry. The fresh vegetable salad with homemade dressing and Mie rice are also frequently commended. The breakfast venue itself is described as spacious, stylish, and adorned with ornamental plants, creating a pleasant atmosphere. However, some guests experienced issues with the buffet staff, citing instances of plates being removed too quickly, a lack of apologies for minor incidents, and staff handling food with bare hands.

Location & Accessibility
The hotel is situated in a central location within Tsu City, making it convenient for exploring local attractions like Tsu Castle, which is within walking distance, and being near Mie Kaikan. While it's accessible from Tsu Station by taxi or bus, some guests found the immediate surrounding area to be somewhat lacking in evening dining options and convenience stores, with many establishments closing relatively early. A significant point of feedback concerns parking, which is paid and often directs guests to a municipal parking lot next door. Access from this parking to the hotel is frequently described as difficult to understand and confusing, involving multiple floors, steps, and a lack of clear signage, leading to stress for some arrivals. Furthermore, the parking access is not barrier-free, posing challenges for guests with strollers or wheelchairs due to the presence of steps and stairs.

Staff & Service
The hotel staff generally receives high praise for their politeness, helpfulness, and attentiveness. The front desk staff are particularly commended for their pleasant demeanor, efficient handling of requests, and willingness to assist with issues like providing Japanese electricity plugs. While some guests experienced slightly longer check-in times due to busy periods, the staff's tactful approach to managing queues was noted positively. Housekeeping services are appreciated, with rooms being cleaned every two days and towels and pajamas changed daily. However, feedback regarding the dining staff is mixed; while some found them quick and attentive, others reported instances of feeling pressured, plates being removed without asking, and a lack of apologies for minor incidents. One guest also reported a concerning incident where a staff member unlocked their room door shortly after check-in, though an apology was subsequently received. Overall, the staff's commitment to providing good service is a recurring theme.

Additional Information
The hotel has undergone a significant renovation from its previous iteration, resulting in a very clean and stylish interior with a modern, monochrome design that many guests find appealing. The lobby features a pleasant fragrance and unique elements like a wooden speaker, contributing to a sophisticated ambiance. For guests traveling with infants, the hotel offers a bed guard upon request, though it does not provide baby beds, and baby food options are available for babies aged nine months and older. Check-out time is conveniently set at 11 AM, allowing for a relaxed departure. While the hotel is generally quiet, some guests reported significant motorcycle noise from outside, particularly on Friday nights, which could impact sleep quality. The hotel also provides pajamas (Samue style) for guest comfort.