Regenta Place Shimla on Hilltop

The hotel offers a luxurious urban escape, renowned for its stunning hilltop location that provides breathtaking panoramic views of the Shimla Valley, complemented by a unique 360-degree revolving restaurant featuring live music. Guests consistently praise the spectacular vistas from rooms and common areas, the attentive and cooperative staff, and the delicious food served. The property is an ideal choice for families seeking a peaceful and scenic retreat, couples looking for a romantic getaway, and sightseers who appreciate a tranquil base with impressive natural beauty. To enhance your stay, it is advisable to inquire about room views, as some offer more expansive vistas, and be mindful of the hotel's distance from the city center, as traffic can be a significant factor.

Facilities & Amenities
A standout feature of the hotel is its 360-degree revolving restaurant, known as Four Winds 360°, which offers a unique dining experience with continuous panoramic views of Shimla. This restaurant often hosts live music performances by talented singers, adding to the ambiance. Guests also appreciate the hotel's well-maintained garden, which provides a serene spot to enjoy the sunrise. Many rooms feature balconies, allowing guests to soak in the scenic surroundings directly from their accommodation. The property is generally described as well-maintained with good amenities, contributing to a comfortable and enjoyable stay for most visitors.

Cleanliness & Room Comfort
Most guests commend the hotel for its clean rooms and comfortable beds, ensuring a restful stay. Many found the washrooms to be well-maintained and the overall property to be clean. Some guests noted that certain rooms, particularly club rooms, were spacious, while others found deluxe rooms to be on the smaller side. However, some reviews highlighted significant issues, including persistent smell issues in rooms, attributed to drainage problems, and instances of poor housekeeping, with reports of floors not being cleaned, small flies, uncleanliness, outdated flooring with protruding nails, stained buckets, and even a cockroach found in a pillow. A few guests also experienced noise from corridors, especially in rooms near the reception.

Dining & Food Quality
The hotel's dining experience receives largely positive feedback, with many guests describing the food as delicious, tasty, and awesome. The breakfast buffet is generally well-regarded, offering a good spread of options. The revolving restaurant is particularly praised for its food quality and the unique dining atmosphere it provides. Some guests highlighted specific dishes like Chole Bhature and Black Channa as exceptional. However, some reviews indicated that food quality can be inconsistent at times. There were also mentions of slow service in the restaurants due to understaffing, with some guests waiting an hour for their orders, and isolated comments about too much salt in food or juice tasting like water, and limited breakfast choices.

Location & Accessibility
The hotel boasts an excellent hilltop location, offering breathtaking panoramic views of the Shimla Valley, the city, and even glimpses of the airport strip and toy train. Guests consistently describe the environment as peaceful and calmful, providing a serene escape. However, the hotel's location is somewhat isolated, and reaching it involves navigating treacherous narrow roads with sharp curvy turns, which can be challenging for drivers. Furthermore, guests frequently reported significant traffic jams (sometimes lasting over an hour) when attempting to enter the city center or visit popular areas like Mall Road, making frequent city excursions difficult. Some advise booking hotels closer to the city if extensive urban exploration is planned.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and cooperative attitude. Guests frequently highlight the attentive service provided by the front office, housekeeping, and restaurant teams, noting their welcoming atmosphere and quick check-in process. Many describe the staff as professional, humble, and always ready to assist with a smile, contributing significantly to a positive guest experience. However, a few reviews mentioned instances of rude staff behavior and unprofessional conduct related to booking advance payments. Additionally, some guests experienced slow service in the restaurants, which occasionally impacted their dining experience.

Additional Information
Guests should be aware that the hotel offers a convenient taxi shuttle service, which can be particularly helpful for commuting to and from the city center given the challenging road conditions and traffic. The hotel has been known to arrange bonfires for guests, adding a unique and enjoyable element to the stay. Many visitors appreciated the welcome drink provided upon arrival, setting a positive tone for their visit. Some guests also reported receiving room upgrades, enhancing their comfort. While not a common occurrence, one review mentioned the hotel's willingness to provide medicine for emergency situations. The property also features a kids area or lawn, which some guests suggested could be further developed with indoor board games to keep children engaged.