Super OYO Capital O 90434 Marmoris House

The hotel offers a unique and tranquil stay, primarily distinguished by its location within a university campus, providing a safe and quiet environment away from city bustle. Guests frequently highlight the spacious rooms, the overall value for money, and the generally friendly staff. This setting makes it an excellent choice for families seeking a secure and peaceful retreat, alumni revisiting their alma mater, and budget-conscious travelers looking for comfortable yet affordable accommodation. For those planning a stay, it is advisable to confirm the availability of in-room amenities and be aware of the housekeeping schedule, especially for longer visits, to ensure a seamless experience.

Facilities & Amenities
Guests appreciate the practical amenities available, including a readily accessible water dispenser or Coway machine, which is a convenient feature. Rooms are generally equipped with a mini-fridge, an iron and ironing board, and a television, adding to guest comfort. While the air conditioning is often praised for being effective, some guests have reported issues with its functionality or dripping. The hotel also provides free Wi-Fi, ensuring connectivity for all visitors. Common areas offer comfortable seating areas for relaxation. However, some guests noted the absence of basic amenities like a common kitchen or laundry plastic bags, which could enhance the overall convenience.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is mixed. Many guests found their rooms to be spacious and generally clean upon arrival, with comfortable beds contributing to a good night's sleep. However, a significant number of reviews mention issues with insects, including cockroaches, ants, and even fleas, suggesting a need for more rigorous pest control. The carpets are frequently described as dirty, sticky, or stained, and some bathrooms were noted to have clogged sinks or require deeper cleaning of grout. Furthermore, the lack of basic in-room amenities like shampoo, body wash, coffee, or tea was a common complaint. Housekeeping services were inconsistent, with some guests reporting no service on weekends or needing to request fresh towels and trash removal.

Dining & Food Quality
The hotel's dining options are somewhat limited, particularly during certain periods like Ramadan when many on-site food outlets were closed. While there is a cafe available, it does not typically offer complimentary breakfast. Guests often found it challenging to locate food within the immediate vicinity, necessitating travel to find suitable dining establishments. However, for those willing to venture out, there are various restaurants and food stalls located around the university campus or a short drive away, offering local cuisine. The convenience of ride-hailing services makes accessing these external dining options relatively easy and affordable.

Location & Accessibility
The hotel's location inside a university campus is a defining feature, providing a quiet and peaceful atmosphere away from the city's hustle and bustle. Guests consistently highlight the safety and security afforded by this setting. It is conveniently situated near the beach, allowing for easy access to coastal areas like Tok Jembal beach. While the hotel is considered far from the town center, typically around 20 kilometers, parking is abundant and easily accessible for guests with vehicles. For those without private transport, ride-hailing services like Grab are readily available and affordable, making travel to and from the city center or airport straightforward.

Staff & Service
The staff at the hotel generally receive high praise for their friendliness, helpfulness, and welcoming demeanor. Many guests specifically commend the front desk staff for their attentiveness and willingness to assist with requests, such as changing rooms or providing extra amenities. The check-in process is often described as quick and efficient, though some guests experienced delays or issues with booking confirmations. While the staff are generally responsive, there were isolated instances where the reception counter was unattended. Overall, the positive interactions with the staff significantly contribute to a pleasant stay for many visitors, despite some operational inconsistencies.

Additional Information
Guests should be aware that booking issues, including unexpected cancellations, have been reported by some, making it advisable to confirm reservations directly. The hotel offers various room types, including a spacious VIP room that is highly recommended for larger families due to its comfort and size. While the university setting provides a serene environment, some guests noted the presence of mosquitoes, particularly during certain times. The hotel's policy regarding housekeeping frequency, especially on weekends, may differ from typical hotel standards, requiring guests to proactively request services like towel changes or trash disposal for longer stays.