The Connaught, New Delhi - IHCL SeleQtions

The hotel is widely celebrated as a tranquil oasis of calm amidst the bustling city, offering a unique blend of heritage charm and modern elegance with a distinctive art deco theme. Its prime yet quiet location makes it an ideal choice for sightseers eager to explore the city's attractions, business travelers seeking a professional and serene environment, and solo female travelers who consistently report feeling safe and well-cared for. Families also find the hotel accommodating due to the attentive staff and diverse food options. Guests frequently commend the exceptional staff service, the hotel's pristine cleanliness, and the comfortable accommodations. To enhance your stay, guests recommend taking advantage of the hotel's peaceful ambiance for relaxation after a day of city exploration, and noting its convenient proximity to major landmarks.

Facilities & Amenities
Guests frequently praise the hotel's array of facilities, which contribute significantly to a comfortable stay. The fitness center is consistently highlighted as well-equipped and spacious, allowing guests to maintain their routines. The hotel features a vibrant bar area, often noted for its beautiful ambiance and occasional live music, providing a relaxing spot to unwind after a busy day. A charming cafe or bakery within the premises offers convenient access to quick snacks, coffee, and fresh pastries, adding to the convenience. While the pool area is generally described as relaxing and a nice amenity, some guests found it to be on the smaller side and occasionally noted issues with cleanliness or noise from outside traffic. Most guests appreciate the reliable and fast Wi-Fi connectivity throughout the property, ensuring they remain connected.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, describing rooms as spotless, pristine, and meticulously maintained. The comfortable beds with quality linens are frequently praised for ensuring a restful night's sleep. The rooms feature a stylish and modern decor, often incorporating unique art deco elements, enhancing the overall ambiance. Guests appreciate the ample supply of bottled water and the effective air conditioning system. However, a recurring theme in reviews is the room size, with many guests finding them to be compact or small, sometimes limiting space for luggage or movement. The bathroom design also receives mixed feedback, as the shower area often lacks a full enclosure, leading to water spilling and wetting the entire floor. Some guests also noted occasional noise from corridors or external sources.

Dining & Food Quality
The hotel's dining experience receives widespread acclaim, particularly the breakfast buffet, which is consistently described as exceptional, fantastic, and lavish. Guests appreciate the extensive variety of both Indian and continental options, including fresh honey straight from the honeycomb and live cooking stations for personalized eggs, pancakes, and dosas. The overall food quality in the main restaurant is highly praised, with many finding the dishes delicious and well-prepared, and the Butter Chicken frequently recommended. The bar also offers good food options. While room service is noted for being prompt and excellent, some guests found the overall food and beverage offerings to be on the more expensive side. A few reviewers also mentioned that the restaurant menu sometimes had unavailable items.

Location & Accessibility
The hotel's central location is a significant highlight for guests, positioning it conveniently in the heart of the city. It offers easy access to major shopping areas, dining establishments, and key attractions, with many guests noting its close proximity to Connaught Place within easy walking distance. Despite its central position, the hotel is situated on a quiet street, providing a peaceful retreat from the city's hustle and bustle. Guests generally feel safe in the area, even when exploring on foot during the day. While the hotel offers airport pick-up services, some guests found these to be more expensive compared to ride-sharing options. A few reviewers also noted that the immediate area outside the hotel can be busy with local vendors.

Staff & Service
The hotel's staff and service consistently receive the highest praise from guests, often described as the standout feature of their stay. Reviewers highlight the staff as exceptional, friendly, helpful, attentive, courteous, and highly professional, going above and beyond to ensure guest comfort. The check-in and check-out processes are generally noted as smooth and efficient, though a few guests experienced longer waits. Specific services like room service, housekeeping, and assistance with special dietary requests or even medical needs are frequently commended for their responsiveness and care. The staff's warm and welcoming demeanor creates a personalized experience, making guests feel valued and at home, embodying a high standard of hospitality.

Additional Information
Guests frequently mention the hotel's stringent security checks at entry points, ensuring a safe and secure environment that contributes to peace of mind. A notable hotel policy is the restriction on bringing outside food, which some guests found limiting for their dining choices, encouraging reliance on the in-house restaurants. The hotel is also recognized for its vibrant holiday celebrations, particularly during Christmas and New Year, featuring live music, extensive international food and drink selections, and a festive atmosphere that creates memorable experiences. While not universally highlighted, some guests appreciated thoughtful touches like the provision of umbrellas in rooms. The hotel also offers rewards program benefits for loyal guests, enhancing their stay with perks such as potential room upgrades, and is noted for its pet-friendly policy, though finding suitable outdoor areas nearby can be a consideration.