The LaLiT New Delhi

The hotel is celebrated for its luxurious ambiance and a prime central location that places guests at the heart of the city, making it an ideal choice for exploring. Its signature feature is the captivating art collection and soothing piano music in the lobby, which create a memorable first impression. Guests consistently praise the exceptional hospitality of the staff and the hotel's commitment to providing a comfortable stay. The hotel is well-suited for business travelers attending meetings or corporate events, couples seeking a romantic getaway with city views, and families looking for spacious accommodations and convenient access to attractions. To enhance your experience, consider requesting a room away from the train station to minimize noise, and be prepared for potentially longer wait times during check-in and check-out.

Facilities & Amenities
The hotel offers a range of facilities designed for guest comfort and convenience. The lobby is frequently highlighted for its beautiful design, lively atmosphere, and the presence of a piano and impressive art gallery. Guests can enjoy a refreshing dip in the cozy pool, which is often temperature-controlled and appreciated by families. For those looking to stay active, a well-equipped fitness center or gym is available. While Wi-Fi is generally good, some guests have noted occasional issues. The hotel also features a relaxing spa and a lively bar that contributes to the vibrant ambiance. Meeting rooms are available for corporate events, and the property maintains strong security measures. Some guests have experienced delays with elevators during peak hours or issues with keycard access.

Cleanliness & Room Comfort
Guests generally commend the hotel's high standards of cleanliness, describing rooms as very clean, hygienic, and well-maintained. The spacious rooms are often highlighted, providing ample space for relaxation. Most guests find the comfortable beds and fluffy pillows conducive to a restful night's sleep. However, feedback on room condition is mixed; while some appreciate the well-furnished interiors, others note that rooms appear dated or could benefit from renovation, with mentions of old linens or occasional maintenance issues like clogged washbasins. Spacious bathrooms are a plus, though the quality of toiletries receives varied comments, and some guests reported issues with hot water or the availability of towels. Noise levels can vary, with some rooms being quiet, while others experience sounds from the train station or hotel events. Many rooms offer impressive views, though some lack this amenity.

Dining & Food Quality
The breakfast at the hotel receives widespread acclaim, described as excellent, delicious, and offering a wide variety of options, including Indian, European, South Indian dishes, and live Dosa and egg stations. While the overall food quality is highly praised, some guests found the Western options limited or specific dishes to be bland. The hotel boasts several popular restaurants, including the award-winning Baluchi, known for its Mughlai cuisine and themed dinners, and OKO, offering Japanese food with impressive views from the 28th floor. The 24/7 restaurant is appreciated for its continuous service and good coffee, as is the Le Petite Cafe. Room service food is generally well-regarded, though some guests experienced slower service than expected. The bar also offers good food options.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests in the heart of the city and providing easy access to major attractions. It is conveniently situated within walking distance of Connaught Place, a bustling hub for shopping and dining, and close to a metro station, facilitating travel throughout Delhi. While the hotel's immediate surroundings are generally considered safe, some guests have noted less pleasant aspects of the pedestrian areas. Parking is available, but guests should be aware that valet parking incurs a fee, which some find unexpected for a hotel of this caliber. The availability of public transportation like three-wheelers further enhances accessibility to various parts of the city.

Staff & Service
The friendly staff and their exceptional hospitality are among the most praised aspects of the hotel. Guests frequently commend their helpfulness, attentiveness, politeness, and willingness to go above and beyond to ensure a comfortable stay. Many reviews highlight the staff's courteous and professional demeanor. Feedback on the check-in and check-out process is mixed; while some describe it as smooth and quick, a significant number of guests report long waiting times and occasional inefficiencies. Room service and housekeeping generally receive positive comments for their efficiency and responsiveness, though some guests have experienced delays or issues with specific requests. The valet service is also mentioned, with varied experiences regarding its efficiency and associated fees. Overall, the staff's dedication to service is a recurring theme, contributing significantly to guest satisfaction.

Additional Information
The hotel distinguishes itself with its impressive art collection and sculptures displayed throughout the property, particularly in the lobby, which many guests find mesmerizing and a unique feature. The soothing lobby piano music also contributes significantly to the hotel's inviting ambiance. Guests participating in the loyalty program benefits have reported receiving perks such as complimentary stays and room upgrades. While the hotel is a well-established property, some reviews suggest that despite its legacy, certain areas reflect its hotel age and could benefit from modernization. The hotel is noted for being LGBTQ-affirming and disability-affirming, promoting an inclusive environment. A recurring point of contention is the valet parking fee, which many guests find unusual for a luxury hotel. Some rooms are affected by train station noise, a specific detail to consider when booking. The hotel generally offers good water pressure and has an affordable snack bar.