Hotel Yt Midtown Kuala Terengganu

This hotel is highly regarded for its strategic central location, offering guests unparalleled access to Kuala Terengganu's main attractions. Its signature feature is its direct proximity to cultural landmarks like Pasar Payang and the Drawbridge, making it an excellent choice for sightseers and families eager to explore the city on foot. Business travelers also find it convenient due to its accessibility and basic amenities. Guests frequently highlight the staff's friendliness and the overall value provided, including breakfast. To ensure a smooth stay, it is advisable to book well in advance, especially during peak seasons, and to be prepared for potentially challenging parking situations, particularly in the evenings.

Facilities & Amenities
The hotel offers a range of basic facilities, though some aspects receive mixed feedback. While the air conditioning is generally effective, some guests reported it not being cold enough or making noise. The Wi-Fi connection is a recurring concern, with many guests finding it slow, unreliable, or completely non-functional, impacting their ability to work or stay connected. The televisions in rooms are often described as old, with blurry screens and limited channel options. Guests appreciate the convenience of a mini-fridge and an iron provided in the rooms. The hotel has elevators, but sometimes only one is operational, leading to longer waiting times, especially during busy periods like breakfast.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is varied. While some guests found their rooms to be clean and tidy, a significant number reported issues, including mold on walls and ceilings, dust under beds, and general signs of aging and wear. Bathrooms are frequently mentioned as being old, sometimes dark, and occasionally not as clean as desired, with reports of mold on floors and broken fixtures. The beds are generally described as comfortable, ensuring a good night's sleep. However, some guests noted a lack of dustbin liners and the absence of toothbrushes among the provided toiletries. Noise from the corridor or outside can sometimes be an issue, affecting overall tranquility.

Dining & Food Quality
The hotel's dining experience, primarily focusing on breakfast, garners mixed reviews. Most guests found the breakfast to be satisfactory, with a reasonable selection of local dishes and a good taste, often highlighting its value given the room rate. However, some guests expressed a desire for more variety in the menu, noting that choices could be limited or repetitive, especially for longer stays. There were specific comments about certain dishes, such as nasi dagang not being well-cooked or nasi beriani being undercooked. A few guests also reported issues with food being overly salty or running out quickly, particularly if they arrived later in the breakfast service.

Location & Accessibility
The hotel's central location is consistently praised as one of its strongest assets. Guests appreciate being within walking distance of numerous key attractions, including Pasar Payang, the Abidin Mosque, the Drawbridge, and various shops and eateries. Its proximity to the bus terminal also makes it convenient for travelers using public transport. However, parking is a significant and frequently mentioned challenge. The hotel's parking area is described as limited, with small bays and narrow driveways, often leading to difficulties, especially for larger vehicles. It can become full quickly, forcing guests to park far away or on the street, and some areas of the parking lot have been noted for unpleasant odors.

Staff & Service
The staff at the hotel generally receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend the receptionists, cleaners, and restaurant staff for their polite demeanor and willingness to assist with requests, such as changing rooms or providing extra amenities. The check-in process is often described as smooth and efficient. However, there are isolated instances where guests reported a lack of professionalism, such as issues with handling complaints about smoking rooms, or staff behavior during private events where they began clearing up before the agreed-upon time. Despite these few exceptions, the overall sentiment towards the staff is overwhelmingly positive.

Additional Information
Guests frequently note that the hotel is old and shows signs of wear, suggesting a need for renovation and more consistent maintenance to address issues like peeling paint and outdated furnishings. There are specific mentions of a key card policy where a fee is charged if the card is lost. For guests hosting events, there have been instances where hotel staff began disassembling event setups or clearing tables before the agreed-upon end time, causing inconvenience. Despite its age, many guests consider it a budget-friendly option that offers good value for its price, especially with the inclusion of breakfast and its prime location.