Lemon Tree Hotel, Sector 68, Sohna Road, Gurugram

The hotel is widely recognized for its exceptionally spacious rooms and suite accommodations, which consistently impress guests with their comfort and design, making them a standout feature. It caters well to a diverse range of travelers, including families seeking ample space and recreational activities, couples looking for a peaceful and comfortable retreat, and business travelers on extended stays or attending corporate events. Guests frequently highlight the attentive staff, delicious food, and overall cleanliness as key elements contributing to a positive experience. To maximize comfort, guests are advised to consider booking a suite, especially for longer visits or if traveling with family. Additionally, while the hotel offers a tranquil environment on the city's outskirts, planning for transportation is recommended for excursions into the city center.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest stays. The swimming pool is frequently praised for its cleanliness and provides a refreshing escape, often noted as a fun area for both adults and children. A well-equipped fitness center is available for guests to maintain their routines, though some feedback suggests that gym equipment may occasionally require maintenance. The spa offers a relaxing experience, and the hotel features extensive fresh lawns and a dedicated game zone in the basement, complete with a theatre and various sports courts like volleyball and basketball hoops, making it ideal for recreational activities. While Wi-Fi is generally available, some guests found its performance to be decent rather than exceptional. Parking is also available on-site, adding convenience for those traveling by car.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its cleanliness and the overall comfort of its rooms. The spacious rooms, including deluxe suites, are a major highlight, often described as well-designed and providing a peaceful environment. Many appreciate the comfortable beds and well-maintained interiors, ensuring a restful stay. In-room amenities are generally satisfactory, with some rooms featuring a bathtub for added luxury. However, feedback on bathroom conditions is mixed; while many find them clean, some guests reported issues such as a smelly bathroom, clogged drains, or shower doors that leak, causing water to spill. Isolated incidents of AC not working, fridge malfunctions, or lights needing repair were also mentioned, though these were often promptly addressed by staff.

Dining & Food Quality
The hotel's dining experience receives widespread acclaim, particularly for its food quality and variety. The breakfast buffet is consistently praised for being delicious and offering a wide array of options, often described as having a "home-cooked" feel with dishes served piping hot and without excessive oil or spices. Guests frequently highlight the excellent restaurant and cafe services, noting the attentive staff and pleasant atmosphere. While the breakfast spread is generally considered excellent, some guests found the dinner buffet to have more limited options. Instances of room service being slow or incorrect were noted by a few, but overall, the food is a significant positive, with many guests enjoying the taste and quality of the preparations.

Location & Accessibility
The hotel's location on Sohna Road is perceived with mixed feedback. Many guests appreciate its position away from the city's chaos, offering a peaceful and tranquil environment, and note its easy access to nearby areas and major roads. It is considered convenient for those attending corporate events or seeking a quiet retreat. However, some guests find the location to be on the outskirts, making it less ideal for walking to nearby attractions or markets. The distance to the airport (approximately 30-40 km) and potential for traffic during peak hours are also noted as considerations. While parking is available, the hotel's surroundings are sometimes described as not particularly scenic, and finding a cab nearby can occasionally be challenging.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm hospitality and professional demeanor of the team, from the reception to the restaurant and housekeeping. The check-in and check-out processes are generally described as smooth and quick, with staff going above and beyond to accommodate requests, such as complimentary room upgrades or late check-outs. Many reviews commend the staff's proactive approach and willingness to ensure guest satisfaction. While the vast majority of feedback is positive, a few isolated comments mentioned instances of slow service for specific requests or perceived arrogance from some staff members, but these appear to be exceptions to the otherwise excellent service.

Additional Information
The hotel is noted for its commendable initiative in employing specially-abled staff, which guests found inspiring and a positive contribution to society. It is a popular venue for wedding events and corporate visits, with many guests praising the arrangements and support provided for such occasions. The property is well-suited for long stays, offering spacious rooms and a comprehensive range of facilities that contribute to a comfortable extended visit. Guests also appreciate the hotel's commitment to maintaining a clean and hygienic environment throughout the property, including common areas and washrooms. The presence of a children's park and a game zone further enhances its appeal for families, providing entertainment options beyond the standard amenities.