Mega View Hotel

This hotel offers a memorable stay, primarily distinguished by its prime riverside location which provides captivating views and easy access to the Kuantan River Esplanade. Its central position in the heart of town makes it an excellent choice for sightseers and tourists eager to explore local attractions on foot. The hotel is also well-suited for families due to its spacious rooms and convenient access to nearby amenities, while business travelers will appreciate the comfortable accommodations and central connectivity. Guests consistently highlight the hotel's cleanliness, comfortable rooms, and the attentive service from the staff. To enhance your experience, consider requesting a room with a river view for a more scenic outlook, and be aware that popular breakfast items like packet nasi lemak are best enjoyed by arriving early.

Facilities & Amenities
The hotel provides a range of in-room conveniences designed for guest comfort. Each room is equipped with a small fridge, a hair dryer, basic amenities, complimentary drinks, and an iron and iron board, ensuring guests have everything needed for a pleasant stay. The TVs are modern, offering good channels and access to Netflix. For added convenience, a water filter machine is available just outside the rooms on each floor. While the hotel does not feature a swimming pool or a gym, it does offer event spaces for various gatherings. Most guests find the free Wi-Fi reliable, though a few have reported occasional connectivity issues.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its cleanliness and the overall comfort of its rooms. The accommodations are consistently described as spacious and well-maintained, often featuring a pleasant smell upon entry. Many appreciate the comfortable beds and the strong water pressure in the showers, ensuring a refreshing experience. However, some guests have noted that the lighting in rooms can be a bit dim, and the hot water may take a while to warm up. A few isolated reports mentioned issues such as old and greyish towels, or temporary drilling noise due to renovations. While generally quiet, some rooms have weak soundproofing, allowing mosque prayer sounds to be audible, particularly in the early morning.

Dining & Food Quality
The hotel's dining options receive positive feedback, particularly the cafe downstairs, Mi Casa, which offers a nice view of the river. Guests praise the delicious food and good coffee served there. The breakfast spread is generally well-regarded, described as simple but good and delicious, with many appreciating the variety of options available. Specific highlights include the mihun goreng singapore, omelette, sambal tumis, and salad with caesar dressing. While most find the breakfast variety satisfactory, some guests have noted that choices can be limited. During special periods like Ramadan, the sahoor food is also highly rated. One guest mentioned the mee goreng cintan lacked flavor, but overall, the food quality is considered a strong point.

Location & Accessibility
The hotel boasts a highly strategic location in the center of Kuantan, making it incredibly convenient for guests to explore the city. Situated right by the Kuantan River, it offers easy access to the scenic esplanade for leisurely walks or jogs. Many popular attractions are within walking distance, including the Kuantan Tower (Menara Kuantan 188), various cafes, restaurants, the art street, and night markets. Guests appreciate the abundance of food options nearby. The hotel provides free parking, and while many reviews indicate ample parking space, some guests have reported that the parking area can be full, especially during peak times or events. A few also noted that the surrounding roads can be narrow, making driving in slightly challenging.

Staff & Service
The hotel staff consistently receives high praise for their friendliness and helpfulness. Guests frequently highlight the good attitude and welcoming gesture of the team, from the front desk to housekeeping. The check-in process is often described as quick and efficient. Many reviewers commend the staff's attentiveness and willingness to assist with requests. There are notable instances of exceptional service, such as staff members being honest and returning lost items, and a manager going above and beyond to assist a guest with transportation during a road closure. The hotel's security guard is also mentioned for being particularly helpful with parking. Overall, the staff's commitment to providing excellent service significantly contributes to a positive guest experience.

Additional Information
For guests traveling with children, it is important to note that some room windows are not designed with a fixed lock, requiring extra vigilance to ensure safety. The hotel is considered Muslim friendly, offering amenities like a surau and special sahoor meals during Ramadan, which is appreciated by many guests.