REX HOTEL Beppu

The hotel is celebrated for its stunning ocean views, with every room offering a balcony overlooking the sea and a top-floor infinity-style hot spring bath providing breathtaking vistas, especially at sunrise. Guests consistently praise the hotel's exceptional cleanliness, largely attributed to its unique no-shoes policy throughout the premises. The spacious and comfortable rooms contribute to a relaxing stay, complemented by the generally friendly and helpful staff. The dining experience, particularly the breakfast, also receives high marks. This hotel is an excellent choice for couples seeking a romantic getaway with picturesque scenery, families who appreciate ample room space and a clean environment, and elderly guests or those with mobility concerns due to the compact layout and ease of access to facilities. Drivers will find the ample free parking highly convenient. To fully appreciate the hotel's beauty, guests are advised to wake early and witness the spectacular sunrise from their room balcony or the hot spring. Additionally, be prepared for the no-shoes policy upon entry, which many find enhances the overall sense of cleanliness.

Facilities & Amenities
Guests are particularly impressed by the hotel's top-floor hot spring bath, which offers an infinity-style design and spectacular ocean views, especially at sunrise. This area is consistently described as clean and well-maintained, with some guests appreciating the provision of towels and quality skincare products within the bathing area. The hotel provides ample free parking, making it highly convenient for guests traveling by car. A unique feature is the mandatory shoe lockers at the entrance, contributing to the hotel's overall cleanliness. While Wi-Fi is available, some guests have noted occasional issues with connectivity. The hotel also offers umbrellas for guest use, a thoughtful touch. Some guests have expressed a desire for laundry facilities for longer stays, and there are gacha machines on the eighth floor for entertainment. The compact layout of the hotel, with easily accessible elevators, is also appreciated, particularly by older guests.

Cleanliness & Room Comfort
The hotel receives widespread acclaim for its exceptional cleanliness, a quality frequently linked to its unique no-shoes policy, which guests feel contributes to a pristine environment. Rooms are consistently described as spacious, new, and well-appointed, offering a comfortable and relaxing stay. Many guests highlight the comfortable beds and soft linens, ensuring a restful night's sleep. In-room amenities often include a coffee maker, mineral water, and high-quality toiletries, with some rooms featuring a convenient separate toilet and bath area and traditional tatami spaces. While most guests find the rooms quiet, some have occasionally noted noise from adjacent rooms. Isolated reports of minor cleaning oversights, such as dust under the bed or stains, have been mentioned, but these appear to be exceptions to the generally high standards. Some guests also reported issues with the air conditioning not being sufficiently cool or experiencing a water leak.

Dining & Food Quality
The breakfast buffet at the hotel consistently garners high praise, with many guests describing it as "amazing," "delicious," and offering a wide variety of options. Highlights often include local specialties such as eel, salmon roe, Oita chicken tempura, and dango-jiru, alongside fresh ingredients and a selection of Western choices. While the breakfast area can become crowded, especially towards the end of service at 9 AM, the quality of the food is a significant draw. Feedback on the dinner buffet is more mixed; many guests find it "excellent" and "great value," appreciating dishes like Oita beef shabu-shabu and fresh sashimi. However, some guests have found the selection limited or the quality of certain items, such as snow crabs or dice steak, to be less impressive. Despite some varied opinions on dinner, the overall dining experience is generally considered a positive aspect of the stay.

Location & Accessibility
The hotel boasts a prime oceanfront location, with all rooms offering direct sea views and easy access to a nearby beach, ideal for leisurely walks. Its position allows guests to enjoy stunning sunrises directly from their rooms. For those traveling by car, the hotel provides ample free parking, making it a convenient base for exploring the region. While the hotel is situated on a busy street, rooms are generally quiet. Proximity to local amenities varies; some guests appreciate the convenience of nearby shops and restaurants, including a supermarket and pharmacy, while others note a limited selection of dining options within immediate walking distance. The hotel is not within easy walking distance of the Beppu train station, typically requiring an eight-minute drive or taxi ride. Public transportation, such as local buses, is available nearby, though some guests have reported inconsistencies with bus schedules.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentive service. Guests frequently highlight their willingness to assist with luggage, provide a quick check-in process, and offer general support, contributing significantly to a positive guest experience. Many reviewers commend the staff's polite and accommodating demeanor. While the staff are generally very welcoming, a common observation is a language barrier, with many employees not speaking English, often relying on translation devices for communication. This can occasionally lead to minor misunderstandings, though guests generally find staff make a sincere effort to assist. Some isolated negative comments include instances of perceived unfriendliness from specific front desk staff or a lack of apology for room issues. The early checkout time of 10 AM is a recurring point of dissatisfaction for many guests.

Additional Information
A distinctive feature of the hotel is its no-shoes policy upon entry, where guests are required to remove their footwear and use provided slippers or go barefoot throughout the premises. While this contributes significantly to the hotel's acclaimed cleanliness, some guests, particularly those with mobility challenges, find it somewhat inconvenient, and the quality of the disposable slippers is noted as basic. Guests should be aware of an additional hot spring tax levied per person. The hotel's public bath areas have a no-tattoo policy, which some guests found surprising as it was not clearly stated beforehand. The checkout time is strictly enforced at 10 AM, which many guests consider to be quite early. Furthermore, the hotel does not offer luggage delivery services to other destinations, requiring guests to arrange this independently. The smart TVs in rooms primarily support mirroring, with direct access to streaming apps like YouTube not consistently available.