Rihga Royal Hotel Hiroshima

This hotel is widely celebrated for its stunning panoramic views, particularly from its higher floors, offering breathtaking vistas of Hiroshima Castle, the city skyline, and even the distant sea and islands. Its prime central location makes it an ideal choice for sightseers and business travelers alike, providing convenient access to major attractions and transport links. Guests consistently commend the hotel's spacious accommodations and the attentive service provided by its staff. For those seeking a memorable stay, requesting a room on a higher floor is highly recommended to fully appreciate the spectacular scenery, and guests should be aware that certain leisure facilities may incur an additional charge.

Facilities & Amenities
While the hotel's overall design may reflect a classic, somewhat dated style, guests appreciate the convenience of various on-site amenities. A convenience store is located downstairs, providing easy access to essentials. The hotel also offers a laundry room, which many find very practical for longer stays. A fitness center is available, though a significant recurring point of feedback is that access to the swimming pool, spa, and gym facilities comes with a substantial additional fee, which some guests find disappointing given the hotel's overall quality. Despite this, the presence of these facilities is noted, offering options for relaxation and exercise.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and remarkably spacious, a notable advantage compared to typical Japanese hotel rooms. The comfortable beds and high-quality linens contribute to a restful sleep, and many rooms boast amazing views that enhance the overall experience. While the bathrooms are often described as large, some reviews indicate they are dated or in need of refurbishment, with mentions of stained or moldy areas around the bath and sink, and older tiles. Some guests have also noted minor issues such as dust accumulation or occasional noise, and the lack of windows that open for fresh air, but overall, the comfort and size are highly praised.

Dining & Food Quality
The breakfast buffet consistently receives high praise, described as "fantastic," "sumptuous," and "excellent," offering a wide array of both Japanese and Western options, including chef-prepared omelets and local specialties. Many guests consider it a highlight of their stay, providing a great start to the day. The hotel also features various restaurants and a rooftop bar that offers spectacular city views, particularly at night. While the quality of food is generally well-regarded, some guests have experienced long queues at breakfast during peak times, and a few found the portions at certain restaurants to be small for the price.

Location & Accessibility
The hotel's central location is frequently highlighted as "unbeatable" and "perfect," placing guests within easy walking distance of major attractions such as the Peace Memorial Park, the A-Bomb Dome, and Hiroshima Castle. Its proximity to a shopping plaza and numerous restaurants adds to its convenience. The hotel also offers direct access to the bus terminal, making airport transfers seamless, and is well-connected to tram lines and the subway, facilitating exploration of the city. While it is a short tram or bus ride from the main train station, its direct connections to public transport make it highly accessible. Parking is available, though some guests note it can be expensive.

Staff & Service
The hotel staff consistently receives high commendation for being "incredibly friendly," "polite," "helpful," and "accommodating." Guests frequently highlight their professionalism and attentiveness, from the quick check-in and check-out processes to their willingness to assist with luggage handling and local bookings like taxis and ferry reservations. Many appreciate the staff's good communication skills, including multilingual support. While most experiences are overwhelmingly positive, a few guests have reported instances of long queues at check-in or a perceived impersonal approach from some staff members, but overall, the dedication to providing excellent service is a recurring theme.

Additional Information
Guests should be aware that while the hotel offers a laundry room with app functionality, access to the swimming pool, spa, and gym facilities is subject to a significant additional charge, which is a frequent point of contention among visitors. The hotel provides thoughtful in-room amenities such as facial products, soft sleeping gowns, and umbrellas, enhancing guest comfort. Despite its classic and somewhat dated decor, which some describe as having a 1970s feel, the hotel is generally well-maintained. Guests also note the convenience of collecting small water bottles from the lobby rather than having them in the room.