Urbanview Hotel The Tang Balikpapan by RedDoorz

The TANG Hotel is frequently described as a comfortable and affordable option, with several guests highlighting the clean rooms and functional amenities. Many reviewers appreciate the cold air conditioning and readily available hot water, contributing to a pleasant stay. The hotel's location, while not centrally located, is often mentioned as convenient for those transiting or working in the Kariangau Harbor area. However, some guests have noted issues with cleanliness, noise levels, and service inconsistencies, suggesting areas for improvement. Overall, the hotel seems to offer a satisfactory experience for budget-conscious travelers, though some aspects require attention to enhance guest satisfaction.

Several reviewers mentioned the availability of Wi-Fi, with some describing it as smooth and quite fast, allowing for seamless use of smart TVs in the rooms. The presence of a lift providing access from the parking area to the rooms was also appreciated, especially for those with luggage. Guests also noted the availability of a meeting place or personal office that can be rented per day. However, some guests expressed disappointment with the lack of a room telephone, relying instead on a WA number to order food from the restaurant. The limited breakfast menu was also a recurring point of concern, with some guests finding the options not diverse enough.

Many guests have consistently praised the cleanliness of the rooms, often highlighting the fresh smell upon arrival. The availability of hot water and cold air conditioning were also frequently mentioned as positive aspects contributing to a comfortable stay. However, some reviewers noted issues with dust in certain areas, such as on the wooden parts of the mattress, and stains on the bed sheets. A few guests also mentioned that the mattresses were slanted or sunk too much when lying down, impacting sleep quality. Furthermore, noise from outside vehicles and howling dogs was a recurring complaint, disrupting sleep for some guests. The bathroom cleanliness was also inconsistent, with some guests reporting dusty floors and the presence of small animals.

The breakfast provided was a recurring topic in the reviews, with mixed opinions. While some guests found the breakfast quite tasty and varied, others felt the menu was limited and not diverse enough. Some reviewers also mentioned that the breakfast menu seemed rationed, suggesting a lack of abundance. Additionally, a few guests noted that the food at the cafe could be too salty for their liking. The crowded breakfast area was also mentioned, with one guest noting that they were unable to get breakfast at 9 AM. Despite these criticisms, some guests found the food at the restaurant to be delicious and worth trying.

The hotel's location is frequently described as being in a suburban area, making it suitable for those transiting or working near Kariangau Harbor. Its strategic location with access to Kaliangau was also mentioned positively. However, several guests noted that the hotel is a bit remote from the city center and far from attractions like the beach. The spacious parking area was a significant advantage for many guests, and the availability of lift access from the parking lot to the rooms was appreciated. While parking fees were not mentioned, the ample parking space was a definite plus for those traveling with vehicles.

The service provided by the staff received mixed reviews. While some guests found the service to be good and friendly, others felt that the male receptionists could be more friendly and that the staff lacked experience and communication skills. The slow service was also a recurring complaint, with one guest noting that the service was friendly but not fast in serving. Some guests also mentioned that the staff did not seem attentive to details, such as cleaning up leftovers from previous visitors in the cafe area. Despite these criticisms, some guests appreciated the hotel's responsiveness in addressing their concerns and providing assistance.

Overall, guests found the hotel to be a good value for the price, especially considering the availability of hot water, air conditioning, and internet TV. The affordable prices were frequently mentioned as a positive aspect, making it a suitable option for budget-conscious travelers. However, some guests felt that the hotel was not worth the price, citing issues with cleanliness, noise, and service. Despite these criticisms, many guests expressed satisfaction with their stay and indicated that they would consider staying at the hotel again in the future. This property is best suited for budget-conscious travelers and those needing convenient access to Kariangau Harbor.