Clover Hotel Port Dickson

This hotel is primarily a budget-friendly option, offering a basic place to rest, with its strategic location near the PD Waterfront and various local amenities being its most notable feature. It is often considered suitable for budget travelers, solo travelers, and young couples seeking an affordable stay. While some guests find it offers good value for money, many others express significant concerns regarding its cleanliness and the lack of essential in-room amenities. Feedback on staff service is mixed, with some praising their friendliness and helpfulness, while others report negative experiences. For those considering a stay, it is advisable to bring your own toiletries and be prepared for potential noise from adjacent rooms or the corridor. Additionally, guests should clarify all deposit policies upon check-in to avoid issues during departure.

Facilities & Amenities
Guests frequently note the hotel's limited in-room amenities, with many reviews highlighting the absence of a kettle, fridge, mineral water, or 3-in-1 coffee/tea. Essential items such as toilet paper, towels, shower gel, shampoo, and toothbrushes are often not provided or are only available upon request, and sometimes are in poor condition. The television often has limited channels or is not fully functional, and Wi-Fi connectivity can be slow or unreliable, especially on upper floors. A significant point of feedback is the lack of an elevator, requiring guests to use stairs, which can be challenging. On the positive side, a water dispenser is available in the lobby, and guests appreciate the provision of a shared iron and Coway water filter. The air conditioning receives mixed reviews, with some finding it effective and cold, while others report it as noisy, inefficient, or leaking.

Cleanliness & Room Comfort
A predominant concern among guests is the hotel's cleanliness, with numerous reports describing rooms and especially bathrooms as filthy, dirty, or smelly, often with visible stains, mould, or hairs. Many guests found the bedding to be disgusting or not properly changed, leading to discomfort. Issues with room maintenance are frequently cited, including cracked walls, peeling paint, and broken fixtures like bathroom doors, shower heads, and leaking sinks. The beds themselves receive mixed feedback; while some find them soft, others describe them as old, noisy, or having uncomfortable springs, and pillows are often noted as uncomfortable or old. Noise is a significant issue due to thin walls, allowing sounds from adjacent rooms, corridors, and even outside establishments to be clearly heard. Some rooms lack windows, contributing to a mouldy smell and a feeling of stuffiness.

Dining & Food Quality
The hotel does not typically offer breakfast or in-room dining services, which is a point noted by some guests who would prefer such amenities. However, guests consistently highlight the convenience of the hotel's location due to the abundance of restaurants and food stalls in the immediate vicinity. Many reviews mention easy access to various dining options, including fast food outlets, diverse coffee houses, and popular local mamak stalls, making it exceptionally simple for guests to find meals at any time of day or night. This external availability of food options is a significant advantage, as guests can easily step out to explore local cuisine. While the hotel itself provides limited food-related amenities within the rooms, such as the absence of a kettle or 3-in-1 coffee/tea, the surrounding area effectively compensates by offering a wide array of choices for guests to explore. The presence of a water dispenser in the lobby is appreciated for basic hydration needs.

Location & Accessibility
The hotel's strategic location is consistently praised by guests, placing it conveniently near the PD Waterfront and the sea, although some note that the immediate beach area may not be suitable for swimming. It offers easy access to various local attractions, including a funfair, popular fishing spots, and a kids' play park, making it appealing for leisure. The surrounding area is well-equipped with essential amenities, such as a supermarket, banks, clinics, petrol kiosks, 7-Eleven stores, and numerous restaurants, fast food outlets, and mamak stalls, ensuring guests have everything they need within walking distance. Parking is generally described as easy and ample, with free road parking often available, which is a significant convenience for those traveling by car. However, the absence of an elevator means guests must use stairs, which can impact accessibility for some.

Staff & Service
Feedback on the hotel's staff and service is notably mixed, though many guests report positive interactions. Numerous reviews commend the friendly staff, highlighting their helpfulness, courtesy, and professionalism, particularly at the front desk. Some guests experienced a quick check-in process and appreciated the staff's politeness and kindness, even assisting with booking issues. However, a significant number of reviews describe negative encounters, citing unfriendly staff or those with a bad attitude, particularly regarding deposit returns or late check-out penalties. Issues with housekeeping are also frequently mentioned, with rooms not being properly prepared or cleaned, and essential items like towels or toilet paper being absent upon arrival. Some guests also reported staff entering rooms without proper etiquette.

Additional Information
Guests should be aware of certain operational aspects that frequently appear in reviews. Some guests reported being asked to pay an additional tourist fee upon arrival. The deposit policy is a recurring point of concern, with some guests experiencing difficulties in getting their full deposit back, particularly if they checked out slightly late, or noting that the deposit was not proactively mentioned during check-out. There are also mentions of no receipt being provided for the deposit. A unique issue reported by some is the noise from water flow valves within the room when adjacent rooms use their toilets. Additionally, some rooms are noted to have no windows, which can lead to a mouldy smell and a feeling of being enclosed. The room arrangement in some units is described as unusual, with furniture blocking internal doors.