Watermark Hotel-The Harbour

The hotel offers a truly memorable stay, primarily distinguished by its breathtaking harbor views and exceptional proximity to the Cijin ferry, making it a perfect base for exploring the vibrant waterfront. Guests consistently praise the spacious rooms and the overall cleanliness of the property, contributing to a highly comfortable experience. The friendly and helpful staff also receive frequent commendation, ensuring a smooth and pleasant visit. The hotel is an ideal choice for sightseers eager to explore local attractions, couples seeking a romantic getaway with stunning vistas, and families who appreciate the convenience of nearby activities and ample room space. Cyclists will also find it convenient with a UBike station right outside. For an enhanced experience, consider requesting a room on a higher floor to maximize the panoramic views, and be sure to take advantage of the complimentary laundry facilities and snack bar.

Facilities & Amenities
Guests appreciate the thoughtful array of facilities and amenities designed to enhance their stay. The hotel provides free Wi-Fi, though some guests noted the need to re-enter login details frequently. A popular feature is the inviting lounge area, offering complimentary coffee, juice, and snacks, creating a pleasant space for relaxation. For added convenience, a self-service laundry room is available, equipped with washing machines that are free to use, alongside dryers which operate on a coin-payment basis. An UBike station located directly outside the hotel offers an excellent option for local exploration and easy access to public transport. While the hotel does not feature a swimming pool, the other amenities contribute significantly to a comfortable and convenient stay.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness and the overall comfort of its accommodations. Guests frequently highlight the spacious rooms, which provide ample space for relaxation. The beds and pillows receive mixed feedback; while many find them exceptionally comfortable and conducive to a good night's sleep, some guests, particularly those who prefer a firmer mattress, found the beds to be too soft. The bathrooms are generally well-appointed, though some guests noted issues such as a high sink that required taller individuals to stretch, and a lack of dry/wet separation in some showers, leading to wet floors. A recurring concern is the air conditioning noise, which some found disruptive, even at lower settings. Despite these minor points, the rooms are largely described as quiet and well-maintained, with effective soundproofing against external traffic noise.

Dining & Food Quality
The dining experience at the hotel, particularly the breakfast, is a significant highlight for many guests. Served in a pleasant area with sea views, the breakfast offers a good variety of options, including both local Taiwanese dishes and Western selections. Guests frequently praise the quality of the food, noting items like rice porridge, cooked vegetables, and fresh fruits. While most found the breakfast delicious and satisfying, some guests expressed a desire for more vegetarian options or a greater overall selection. The coffee served at breakfast is also well-regarded. Additionally, the hotel provides a convenient snack bar in the lobby area, offering complimentary coffee, juice, and biscuits throughout the day, which is much appreciated by guests looking for a quick refreshment.

Location & Accessibility
The hotel's prime location is a major draw, offering stunning harbor views and excellent accessibility to key attractions. It is conveniently situated near the Cijin ferry station, providing easy access to Cijin Island, and is also close to National Sun Yat-sen University and the Art District. While the MRT station is a short distance away, guests find it easily reachable via the UBike station located directly outside the hotel, or by utilizing the hotel's convenient shuttle service. The area is described as peaceful, ideal for leisurely walks along the pier and enjoying the maritime scenery. Parking is a notable advantage, with dedicated areas both in front and behind the hotel, making it very convenient for guests traveling by car, despite some minor challenges with steep slopes or busy traffic at the entrance.

Staff & Service
The hotel's staff and service consistently receive glowing reviews, contributing significantly to a positive guest experience. Guests frequently commend the friendly and helpful demeanor of the team, noting their attentiveness and willingness to assist with any requests. The check-in process is often described as quick and efficient, setting a welcoming tone for the stay. Staff members are praised for their ability to resolve issues promptly and provide detailed information about local attractions and transportation. Many guests highlight the attentive service provided across all departments, from the front desk to the dining area. The availability of a 24-hour front desk ensures assistance is always at hand, further enhancing the sense of security and convenience for all visitors.

Additional Information
Beyond the standard offerings, the hotel provides several unique and valuable amenities that enhance the guest experience. A standout feature is the complimentary self-service laundry room, equipped with washing machines that guests can use free of charge, a significant convenience for longer stays or for travelers needing to refresh their wardrobe. While the dryers require a small coin payment, this service is highly appreciated. Some guests noted that the self-check-in interface can be complex and time-consuming, suggesting that traditional check-in might be preferred. It's also worth noting that some rooms lack a luggage rack, which could be an inconvenience for older guests. Overall, these thoughtful additions contribute to a comfortable and practical stay, making the hotel a preferred choice for many returning visitors.