Hub Hotel Kaohsiung Cisian Branch

This hotel is highly regarded for its 24/7 complimentary snack bar, offering a delightful array of ice cream, coffee, tea, biscuits, and instant soups, which many guests consider a standout feature. Its prime location near a bustling night market and convenient public transport links makes it an excellent choice for sightseers and couples looking to explore the city. The hotel consistently receives praise for its overall cleanliness, comfortable accommodations, and the attentive service provided by its staff. For families, the spacious rooms and availability of infant supplies are a plus, while budget-conscious travelers appreciate the high value for money. To ensure a comfortable stay, guests sensitive to noise should consider utilizing the complimentary earplugs provided.

Facilities & Amenities
A significant highlight for many guests is the 24-hour lounge providing free ice cream, coffee, tea, biscuits, and instant soups, which greatly enhances the guest experience. The hotel also offers convenient laundry facilities for guest use. Rooms are equipped with a filtered water tap, allowing guests to easily access drinking water, and feature a large television for entertainment. While some guests noted the elevator can feel a bit small, the overall convenience of amenities is appreciated. There is also a U-bike station located right outside the hotel, offering an easy way to explore the surroundings. Some rooms include a mini bar, though an in-room safe is not typically available.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness, particularly in the bathrooms, which are often described as spotless and well-maintained, featuring Japanese-style toilets and bidets. Rooms are generally found to be spacious with comfortable beds that ensure a restful sleep. However, a recurring concern is the poor soundproofing, with guests frequently reporting audible noise from adjacent rooms, including conversations, plumbing, and even the air conditioning unit, which some find to be loud or difficult to regulate temperature, often being too cold. While the hotel provides earplugs to mitigate noise, some guests noted minor issues such as dated room aesthetics, occasional scuffs on walls, or hair found upon check-in.

Dining & Food Quality
The hotel offers a complimentary breakfast buffet that receives mixed but generally positive feedback. Many guests appreciate the variety of options, including both local Chinese dishes and Western choices like toast and cereals, with the menu changing daily. However, some found the overall food quality to be ordinary, with specific mentions of the coffee and meat options needing improvement. The dining area can become quite crowded, especially during peak hours, and its multi-level layout sometimes requires guests to navigate stairs to access all food stations. Despite this, the availability of 24/7 complimentary snacks and ice cream in the lounge is a widely praised feature, providing convenient refreshments throughout the day.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. It is notably close to the famous Liuhe Night Market, which is just a short walk away, allowing guests easy access to local culinary delights. While the MRT station is within walking distance, some guests found the approximately 10-15 minute walk to be a bit far, especially with luggage. However, a bus stop is conveniently located right at the hotel's entrance, providing direct access to various attractions. The surrounding area is well-equipped with numerous shops and restaurants, including convenience stores and local eateries. Parking is available, though it is paid and has limited spaces, which some guests found to be an unexpected cost.

Staff & Service
The hotel staff consistently receives high praise for their helpfulness, friendliness, and professionalism. Guests frequently highlight their accommodating nature, from providing luggage storage services to offering advice on local attractions and parking. The housekeeping team is noted for being attentive and flexible, often coordinating cleaning times with guests. While most interactions are positive, some guests experienced inconsistent service regarding requests, such as the provision of ice. The check-in process is generally smooth, but some guests found the early morning check-out calls to be a bit impolite. The staff's overall commitment to guest satisfaction is a recurring theme in reviews.

Additional Information
Guests should be aware that the hotel is housed in an older building that has undergone renovation, which explains some of its traditional features, such as key-based door entry. Due to the aforementioned soundproofing issues, earplugs are provided in the rooms, a thoughtful amenity for light sleepers. The hotel also offers a unique library service, allowing guests to borrow books during their stay. While the standard check-out time is 11 AM, some guests expressed a preference for a later time. A few reviews mentioned minor issues with hot water instability or low water pressure in the showers, particularly on certain floors.