Kindness Hotel - Zhongshan Bade Branch

This hotel is highly regarded for its 24-hour complimentary ice cream and coffee bar, a unique feature that consistently delights guests. Its prime central location near major transit hubs and a vibrant night market makes it an excellent choice for sightseers eager to explore the city's attractions and culinary scene. Families appreciate the comfortable and often spacious room configurations, while business travelers benefit from the convenient access to transportation and the hotel's overall efficiency. Guests frequently commend the hotel's cleanliness, the comfort of its accommodations, and the exceptionally friendly service provided by the staff. For a more peaceful stay, consider requesting a room away from the main road, and if you prefer a softer pillow, it might be advisable to bring your own or inquire about alternatives.

Facilities & Amenities
Guests consistently praise the hotel's generous 24-hour complimentary offerings, including a variety of ice cream flavors, coffee, tea, and biscuits, which are a significant highlight and add great value to the stay. The availability of free self-service laundry facilities, complete with washing machines, dryers, and complimentary detergent, is highly appreciated by travelers, especially those on longer trips. While most guests find the Wi-Fi adequate, some have reported occasional instability. The rooms are well-equipped with numerous power outlets, ensuring convenience for charging devices. However, a few guests noted that some of the equipment and fixtures in the hotel appear somewhat dated or show signs of wear, suggesting areas for potential modernization.

Cleanliness & Room Comfort
The hotel receives high marks for its cleanliness, with many guests describing rooms as spotless and well-maintained. The beds are frequently praised for being comfortable, contributing to a restful night's sleep, though some found the pillows to be either too high or too soft for their preference. The bathrooms are a standout feature, often described as spacious, featuring effective dry and wet separation, and equipped with both a bathtub and a powerful shower with good water pressure and temperature control. Many also appreciate the modern bidet toilets. However, a recurring concern is noise, particularly from street traffic, which can be noticeable in rooms facing the main road. Some guests also mentioned issues with soundproofing between rooms and found the carpet in some areas to feel worn or less clean.

Dining & Food Quality
The hotel's breakfast receives mixed but generally positive feedback. Most guests find the food to be of good quality and delicious, with particular praise for the flavorful soup options. However, many noted that the variety of dishes is somewhat limited, primarily catering to an Asian palate with fewer Western options. The breakfast menu tends to be consistent, with only minor daily changes to main dishes and soup. The 24-hour coffee and ice cream bar, while a highlight of the hotel's amenities, also serves as a convenient option for a quick bite or beverage outside of breakfast hours. Some guests, accustomed to other branches, expressed a desire for the inclusion of a dedicated supper or late-night snack service.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. It is situated within easy walking distance of both the Kaohsiung Main Station and the Formosa Boulevard MRT Station, providing seamless access to public transportation. A major draw is its close proximity to the Liuhe Night Market, allowing guests to easily enjoy local street food and vibrant evening atmosphere. Additionally, the hotel is surrounded by various amenities, including a 7-Eleven, MOS Burger, and numerous other restaurants and shops, ensuring that daily needs are easily met. A bus stop directly in front of the hotel further enhances its accessibility. While parking is available, it is sometimes located off-site at a nearby affiliated property, though the hotel does subsidize the cost.

Staff & Service
The hotel staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and attentive service. Guests frequently highlight their polite demeanor and willingness to go above and beyond to assist with various requests, from providing local recommendations to helping with luggage or unexpected issues. The check-in and check-out processes are generally described as quick and efficient, contributing to a smooth arrival and departure experience. Many guests were pleasantly surprised by complimentary room upgrades, which significantly enhanced their stay. The staff's ability to communicate in English is also a noted advantage, facilitating clear and effective interactions for international visitors. Overall, the dedication of the team to providing excellent service is a recurring theme in guest feedback.

Additional Information
Guests should be aware that, in line with environmental initiatives, the hotel does not provide disposable toiletries such as toothbrushes and single-use slippers, encouraging guests to bring their own or request them from the front desk. For those sensitive to insects, some reviews mentioned the thoughtful provision of mosquito repellent lotion in rooms. While the hotel offers excellent air conditioning, some guests found it to be quite powerful, occasionally leading to rooms feeling overly cold. If you are sensitive to temperature, it might be helpful to adjust the settings upon arrival.